A retail POS system should not be a solitary component in your IT infrastructure. Rather, it should be seen as a retail hub that absorbs data from each of your departments and informs a wide range of your processes and operations. With the right type of POS system in place, it's possible to streamline and automate a number of cumbersome processes all while enhancing management and the customer experience. In order to function as a true retail hub, however, your POS needs the right features.
1. CRM Integration
2. Inventory Management
3. Accounting and Reconciliation
4. Widget Options
5. Reporting and analytics capabilities
6. HR Functions
8. Marketing Outputs
A centralized retail hub is essential when designing an omnichannel experience—one that accepts inputs and outputs from a myriad of sources. Once software silos have been broken down, retailers are free to connect with customers exactly when, where, and how those customers want.
Retailers like Samsung rely on iQmetrix to perfect POS. Instead of assuming that your current system is sufficient, reach out to our experts to explore the potential of POS.
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