MCS-LP-Banner-V2.png

POS + Retail Management

RQ-Retail-Management-banner.png

 

The intuitive and user-friendly design of RQ, our full-suite retail management system (RMS),allows your team to serve customers faster, more effectively, and with greater confidence than ever before.

Service & Repair

mwc-service-v2.png

As part of our robust POS and retail management solution, iQmetrix offers a Service & Repair module designed specifically to address the headaches commonly felt by repair shops and service providers. Let us help you uncomplicate your business and deliver exceptional service to your customers.

Marty-Profile.png

8 Stages Of Mapping Your Customer Journey
Tuesday, March 27, 1 p.m. at Caesar's Palace | Romans Ballroom
Marty Yaskowich, VP of Retail Customer Development

How well do you know your customer’s journey from the moment they damage their device to their departure from your shop, repaired phone in hand? Today’s consumer is savvy and expects a high level of service that begins well before you meet them face to face. If you’re missing the mark at any of these touchpoints, you risk being outdone by your competitors.

Join us at the Wireless Repair Expo for this session where we’ll walk through the 8 common stages your customer goes through when seeking repair services and how you can consistently deliver an exceptional experience, earn additional revenue, and set your business up for long-term growth by utilizing an integrated technology approach.

    .

Complete the Wireless Retail
Omnichannel Experience

MCS-Product-Line.png

 

From our industry-leading POS and retail management software, to endless aisle, drop ship, e-commerce, digital signage, integrated payments, and APIs, our solution suite streamlines your operations, opens up additional revenue channels, and delivers an amazing omnichannel experience.

Customer Success Stories

Bluegrass-Black-Logo-01.png
RepairALL-BW-01.png
Bluegrass-Store-01.png
repairall-store-01.png

Bluegrass Cellular recognized the need to take a step forward in their omnichannel initiatives in order to optimize the way their customer journey flows for today's consumer. Bluegrass is leveraging RQ to help them grow in 3 specific ways. Find out how.

Repair stores are finding themselves needing to move up from the systems and processes (or lack thereof) that they started with and invest in tools designed to manage their operations. Discover why selecting the right tools and processes to run RepairAll's growing business was so important.

Booth 330
iQmetrix | Booth #3159

Book a Meeting

See how we can help you improve the wireless retail experience!