Amazon has been testing an online grocery delivery service (called AmazonFresh) in Seattle since 2007, wrote RetailWire's Tom Ryan, in Forbes (May 1), and even though it hasn't been highly profitable or displayed flawless execution, Amazon isn't worried.
"It's all about helping Amazon attain the scale to support its ambition to build a national same-day delivery shipping model."
"The more things change... the more they change," says Doug Stephens. "The speed of change in retail, now, is exponential."
And amid all this change, he implores retailers to ask: Which consumer behaviors do you want to modify, change or amplify?
From the Roman Empire to Wal-Mart, a number of big changes have taken place in retail: information (brands controlling what we know about them), destination (going somewhere to get something), redefinition (what a store is; what the purpose of a store is).
Back in June, Tesco made headlines worldwide, with their innovative virtual store in a Korean subway station. The concept was both futuristic and practical: Allow people to scan QR codes for grocery items, using their smartphones, on their busy commute. And when they get home, Tesco delivers these items directly to their doors.