operations

Link to original article.

Date: April 25, 2012

Published on: TMCnet.com

By Rahul Arora

Employee theft is a growing concern across all retail industries, in terms of both time and attendance fraud (buddy punching), as well as inventory shrink.

According to the 2010 NRF Security Survey, the leading factor contributing to retail shrinkage was employee theft, accounting for 43.7% of retail losses, and a total loss of $16.2 billion dollars. For retailers to ensure they are protected against theft, they need a way to hold their employees accountable.

At iQmetrix, we've been hard at work building products to help retailers enhance the in-store customer experience. Our RQ Retail Management solution streamlines the POS and back-of-house operations, while our XQ Interactive Retail solutions shore up the front-end, consumer interface within the store.

Link to full article (p. 34).

Published in: Integrated Solutions For Retailers

Date: March 2012 issue

Excerpt: When Mark Butler and Tony Saraceni, president and VP, respectively, of AT&T Product Center, had the opportunity to expand their portfolio of stores, only one thing stood in their way -- an inefficient retail management system.

Delivering a Winning Customer Experience: Leveraging Mobile Technology to Drive Operational Performance

Presented by: Julie Sedlock, Group Vice President Store Operations, Aeropostale, Inc.

As a leading provider of clothing and accessories for teenagers and young adults, Aeropostale has focused on a technological approach to improving the operational performance of its employees and managers.