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holiday season

Daily Dose of iQ: Showrooming Forces Retailers to 'Reboot'

Feb 27, 2012 — Allan Pulga
Graph credit: Mark Sigal of Unicorn Labs

The above graph (prepared by Mark Sigal of Unicorn Labs) illustrates why today's retailer needs to reboot: When comparing the profit margins of Walmart, Amazon, Best Buy, Target, Home Depot and Apple over the past decade, they all plateau -- except for Apple.

We've blogged in the past about how and why Apple has enjoyed exceptional success in retail. But what about for the rest of the field?

Android Phone Sales Up by 21 Percent – iPhone Sales Remain Flat Based on Holiday Sales Report

Jan 12, 2012 — Allan Pulga

-- iQmetrix Releases Sales Statistics from the Independent Wireless Retail Industry --

VANCOUVER, BC – Jan. 12, 2012 – iQmetrix, the leading provider of retail management software for the North American wireless industry, today released statistics on consumers’ mobile phone purchasing trends for December 2011.

iQmetrix sampled data from over 1,000 independent wireless retailers across North America reporting that Android phones comprised 36.8 percent of total phones sold, up from 30.5 percent over December 2010.

Daily Dose of iQ: Is Best Buy Doomed?

Jan 3, 2012 — Allan Pulga

Larry Downes of Forbes wrote a damning article yesterday predicting the eventual demise of retail electronics giant Best Buy.

Mary Ellen Biery: 5 Things You Must Do To Capture Holiday Sales

Nov 1, 2011 — Allan Pulga

Are you ready for the holiday season? Black Friday is fast approaching and you've certainly held a meeting or two to get your staff on the same page for the Christmas shopping rush.

Because so much of your year's profit is made from now until the end of the calendar year, planning and execution are crucial.

Holiday Salesperson Checklist

Dec 1, 2010 — Allan Pulga

Have you already fired up your sales team to have a high-performance holiday season? Are they prepared to answer the most frequently asked customer questions? Do they know what's expected of them?

If you answered no to any of the above questions, make sure to figure out what's missing in your pre-Christmas preparation process because time is running out. While you're at it, post the following checklist in your staff room (right beneath the details of your highly effective holiday sales contest).

Holiday Salesperson Checklist:

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