Bill shock is something we’ve blogged about in the past and the resounding moral of the story is carriers are often reluctant to inform subscribers when they’re at risk of accruing unexpected overages. Why? Because these overages are easy money for the carrier, of course.
Matt Jurek of TeckGoblin.com reports that Verizon CEO Lowell McAdam is supporting AT&T's controversial acquisition of T-Mobile USA.
"He warned that the Government has no choice but to let the deal go though unless they want to fix the current spectrum problems," writes Jurek. "He went on to say 'We need to be very thoughtful on what the impacts would be to the overall industry if this is a way to regulate the industry without actually passing regulation.'"
Last month, we reported that, among the big four U.S. carriers, Verizon was the most opposed to the Federal Communications Commission’s new net neutrality rules (see Net Neutrality). So opposed, in fact, that the carrier announced last week it had filed a lawsuit asking federal appeals court to block the FCC’s recently approved net neutrality regulations for wireless and wired networks.
On Dec. 21, the Federal Communications Commission voted 3-2 to back Chairman Julius Genachowski’s plan for what is commonly known as “net neutrality,” or rules prohibiting Internet providers from interfering with legal web traffic, wrote Amy Schatz and Shayndi Raice of the Wall Street Journal (Dec. 22).
Just last week (Oct. 14), the Federal Communications Commission announced its new “bill shock” plan, which requires wireless carriers to begin alerting users once they have exceeded or are about to exceed voice, text or data usage.
“The proposed rules are three-fold,” wrote Chloe Albanesius of PC Mag (Oct. 14).
Verizon Wireless announced Sunday that it would pay up to $90 million in refunds to 15 million cellphone customers who were wrongly charged for data or Intenet use, making it one of the largest customer refunds in telecommunications history, reported Edward Wyatt of the New York Times (Oct. 3).