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Daily Dose of iQ: Beyond Foot Traffic -- Location Tracking for Physical Stores

With the rise of e-commerce over the past decade, following web analytics related to sales conversions has become a standard practice. Similarly, brick-and-mortar retailers have long used different methods of tracking foot traffic into their stores, comparing that data with sales figures to come up with appropriate staffing strategies.

Designing the Next Generation of Retail Places (Part 3 of 5)

Guiding Principles for Place Design

In this article, we'll examine a few recurring principles of (invented) place design that can easily be applied to the design process of almost any space, including retail ones.  After all, if Disney Imagineers use them, why shouldn't we?

These are more techniques than a magic recipe for creating a succesful place. Still, a "magic recipe" is required -- it comes from the brand and character of the store, and it needs to be clearly defined beforehand.  

Daily Dose of iQ: A Look at RBC's 'Retail Store' concept

RBC branch interior

It came to our attention that RBC has launched a new concept branch in Burlington, Ontario that features interactive "advice areas," touchscreen technology and increased open space for customers, as reported by TheFinancialBrand.com (Feb. 1, 2011).

iQmetrix in Pact with Avnet Embedded to Bring Interactive Retail Solutions to Wireless Market

By Rajani Baburajan, TMCnet November 02, 2011

iQmetrix, a provider of retail management software for the North American wireless industry, announced partnership with Avnet Embedded, a division of Avnet Electronics Marketing Americas,  to offer integrated multi-media solutions including video conferencing for the wireless market.

iQmetrix Utilizes Integration and Implementation Services from Avnet Embedded Americas to Bring Interactive Retail Solutions to Expanding Wireless Market

XQ phone display and touchscreen

VANCOUVER, British Columbia and PHOENIX, Nov. 1, 2011 -- iQmetrix, the leading provider of retail management software for the North American wireless industry has partnered with Avnet Embedded, a division of Avnet Electronics Marketing Americas, a business region of Avnet, Inc.

Kiosks Drive Service, Traffic, And Sales

Interactive touch screen kiosks are the centerpieces of new SaskTel stores.

Link to the original article.

By Matt Pillar RetailSolutionsOnline.com -- November 2011

After store redesigns with interactive kiosks at the centerpiece, SaskTel saw increases in store traffic and sales conversion.

[Click through to rest of article.]

FEATURE: Retail Tips - The Store of the Future

XQ Storefront

Link to the original article.

Ted Kritsonis, marketnews Published: 10/24/2011 08:30:02 AM EST in Features

The retail experience as we know it has undergone a fairly radical change in the early 21st century. Storefronts have evolved, supply chains have lengthened, stock has grown larger and more varied, people are less loyal shoppers, and service has become less personal.

Post-Summit blog entry: Don’t Forget Your Employees

Planar touch screen and WOW Wall

By Cris Derr, Product Marketing Director, Touch & Interactive, Planar Systems

Here’s my Deliver WOW! moment of the day from the iQmetrix Wireless Summit in Miami: Knowledgeable, motivated employees are as important to increasing sales as engaged customers.

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