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NEW! June 2012 "Sharpen Your Skills" B.I. Workshop in Davidson, NC

Who should attend: Intermediate to Advanced BI Users

Dates: June 21 and 22

Time: 9:00 a.m. to 5:00 p.m. daily

Bring: Your Laptop!

Place: iQmetrix U.S. Headquarters, Davidson, NC

Cost: $750 per person

Facilitator: Sarah Tuff

*Prerequisites at bottom.

Mention in Wireless Week News Briefs

Link to full list of briefs.

Date: April 26, 2012

Published on: WirelessWeek.com

(The following is an excerpt of the full list of briefs.)

“Business Intelligence -- Maximizing Possibilities” Training Series

iQmetrix is pleased to introduce the “Business Intelligence – Maximizing Possibilities” Training Series.

This comprehensive 17-part series is designed to efficiently improve your skill and understanding of the Business Intelligence platform for 17 specific and critical skills.

Each 30-minute interactive session engages participants and shows users how to optimize their usage of the iQmetrix BI platform – highlighting best practices and key BI features.

AT&T Product Center: Retail Management Enables Scalable Growth

ISR article - March 2012

Link to full article (p. 34).

Published in: Integrated Solutions For Retailers

Date: March 2012 issue

Excerpt: When Mark Butler and Tony Saraceni, president and VP, respectively, of AT&T Product Center, had the opportunity to expand their portfolio of stores, only one thing stood in their way -- an inefficient retail management system.

Daily Dose of iQ: Manage Retail "By the Right Numbers"

What are common customer frustrations with the in-store experience?

Marshall Fisher, UPS Professor of Operatons and Information Management at the Wharton School of Business, listed a few in a recent Harvard Business Review column: product not in stock, no store associate to help them, unhelpful/rude staff, long checkout lines, problems at the POS terminal...

Daily Dose of iQ: Mobile Devices Put Power of BI in Hands of Front-Line Employees

Ann All of IT Business Edge wrote a column yesterday about the trend of business intelligence (BI) moving away from just senior executives and more into the mainstream -- BI is apparently becoming increasingly accessed by front-line employees.

What's driving this trend? "The increased presence of mobile devices at many companies," writes All.

AT&T Product Center: An RQ4 Success Story

Tony Saraceni (left) and Mark Butler

A few months ago, I sat down and interviewed Mark Butler and Tony Saraceni, the president and vice president of AT&T Product Center, one of our RQ4 clients based in Long Island, N.Y.

We had a good conversation about lessons they've learned in running their wireless retail business, not to mention the 20-plus years they've worked in retail.

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