Empower Your Employees With the Tools They Need to Perform Tasks Efficiently

As a store manager your success is largely related to the success of your team.  You need your team performing at the top of their game... 100% of the time. You need to make sure that everyone is productive, working on the right priorities and representing the company properly. You (and your team) have a tremendous impact on the company's bottom-line... and that's a big deal!

iQmetrix - the premier provider of retail management solutions for the wireless industry - has developed RQ4 to help you, your team and your company be a top performer. RQ4 was built around the principle that people and technology have to operate seamlessly together to ensure the right tasks, decisions and behaviors occur. When the superior user experience of RQ4 enables your staff to perform tasks effectively and efficiently you'll see exceptional results - increased productivity, additional sales of handsets, accessories and features and happier customers that will likely generate repeat business.

RQ4 for Store Managers

Intuitive, Easy to Use Interface: The user-friendly interface of RQ4 means that you - the store manager - will spend less time and money training new staff before they are ready to hit the sales floor. The intuitive design of RQ4 allows retail staff to serve customers faster, more effectively and with greater confidence than ever before - enhancing the customer experience and freeing up time to serve others.

Suggestive Selling Tools: RQ4 is equipped with tools to make up-selling and cross-selling effortless - meaning an increase in average revenue per transaction and profitability for your company.  Features like the new Phone Activation Wizard (which guides your sales team through the sales process) and Customer-Facing Screens (that provide an interactive self-shopping experience for customers) provide product information, suggested accessories and relevant promotions to enhance and simplify the sales process.

Customizable Workspace: A range of personalization options allows you (and each member of your team) to customize your RQ4 workspace to fit your personal and job requirements. Choose from a variety of widgets to tailor a home page that places the information and tools you need - from a custom report to the latest sales contest - at your fingertips. You can also incorporate your company's branding throughout your RQ4 workspace to create a professional look consistent with your company's brand image.

iQmanager: iQmanager in RQ4 is the one-stop central operations console that everyone on your team will use to prioritize their daily tasks and activities, keep tabs on their sales and commissions and be notified of current and upcoming follow-ups. As a store manager, you'll use iQmanager to assign tasks, monitor results and optimize employee performance.

Multi-tasking Features: RQ4 makes it easy for you and your staff to effectively multi-task - thereby being more productive - with tools such as Jump Lists and Separated Task Windows. Jump Lists show your recently viewed and open tasks/customers/sales - keeping them just one click away at all times. Separated Task Windows allow you to detach reports or lists from the working core of RQ4 - so that you can view them on a second monitor or keep open in the background.

Intranet: As a Store Manager, you'll use the RQ4 Intranet as a centralized communication center to ensure that your staff is getting the right information in a timely manner - while in the office or on the road. Staff can use the Intranet to check schedules, see the latest promotions and products or other pertinent business news

Store Dashboard: The RQ4 Store Dashboard presents an in-depth analysis of each store's performance as it happens. As a busy store manager, you'll quickly be able to use the real-time visual data interpretations to analyze and understand data regarding customer activities, inventory, employee performance, sales statistics and sales contests.