The fastest changing things in retail are technology and customer behavior. It’s a dead race! So how do you keep up and separate fad from something you should invest in? The answer: think practical!
Have you ever thought about using virtual reality when contemplating a new store design? What about augmented reality for metrics? Or chatbots to motivate staff? In this session from the iQmetrix Meetup '17, we share some of our experiments and results we’ve gathered.