Retail Resources

RQ Tips: Charge Back Reconciliation

Mar 02, 2015 — Karrie Stokes

RQ has a tool for reconciling charge backs and claw backs.

Processing charge backs in RQ can help track the negative revenue and reverse employee commission. When using the tool, remember that only the vendor rebates previously reconciled in the Reconcile Vendor Rebates tool can be accessed in the Reconcile Charge Backs screen.

Also, when populating the RQ list of transactions, search for the date range of when the original sale would have been tendered.


For one-on-one training on our reconciliation modules, check out our new Hands-On Reconciliation training program.  For more information email

Topics: Retail Operations

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