Retail Resources

[Infographic] 4 Best Practices to Create Connected Omnichannel Experiences

Jul 12, 2016 — Beth Wanner
Open APIs and a platform approach are the keys to successfully implementing retail technology such as POS and endless aisle

When we hear the term "omnichannel," most of us think about customer-facing elements like pricing and inventory data transparency. But optimizing internal systems is as important (if not more) in retailers' ability to create and support truly omnichannel experiences for shoppers.

Optimizing internal systems is as important (if not more) in retailers' ability to create and support truly omnichannel experiences for shoppers.

When we hear the term "omnichannel," most of us think about customer-facing elements like pricing and inventory data transparency. But optimizing internal systems is as important (if not more) in retailers' ability to create and support truly omnichannel experiences for shoppers.

This infographic identifies four basic but powerful best practices that enterprises can adopt, in order to connect with consumers via any and all channels they choose. Check it out! 

Infographic_iQmetrix_IQ007_IG_Omnichannel_DESIGN_v005_jg_002.jpg 

Ready to dive deeper into this 4 best practices? Download the accompanying whitepaper, Unbox Retail With An Open, Modular Platform

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Topics: Industry Best Practices, Customer Experience, Infographics

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