RQ CRM allows you to create a complete profile and history for each customer including every interaction and transaction.

Customer Relationship Management

Attracting and retaining loyal customers is essential in today’s hyper-competitive wireless industry.

The RQ CRM solution gives you a single, complete and accurate picture of your customers and their relationship with you to optimize the customer experience, increase repeat visits as well as the non-quick sales rate.

Create Great Experiences

Significantly improve the customer experience during and after the sale with a complete, single view of the customer across the organization. Ensure customers receive the same level of personalized service at every interaction and touch point.

  • Maximize sales and profitability with RQ Customer Activity and Sales Opportunity tracking. With these tools, you can monitor every interaction and capitalize on every opportunity.
  • Ensure customers are satisfied with their experience and become repeat customers after leaving the store by scheduling Callbacks and Follow-ups.

Effectively Manage Customer Relationships

RQ CRM allows you to create a complete profile and history for each customer including every interaction and transaction so that you can:

  • Effectively nurture and strengthen the relationship with your clients through regular email, phone or direct mail marketing campaigns.
  • RQ Sales Automation lets you target the right prospects at the right time, measure the strength of your sales funnel, as well as understand and track sales activities, opportunities and close rates with real-time reporting.
  • Improve warranty and repair efficiencies with the ability to track products, shipping and loaner products, assign sales and technical reps, and monitor status and progress of work items. RQ Service Automation lets you quickly and efficiently manage phone repair service requests including service request management, warranty loans and service reporting.

Get Free Widget
Request demo