manage your cellular retail business... with RetailiQ Core

Designed to meet the specific needs of cellular retailers, RetailiQ Core is built upon four core modules that manage the heart of your wireless retail operations. POS, CRM, Inventory and Accounting modules allow you to create efficiencies, enhance the customer experience and better manage your inventory.

RetailiQ Core will allow you to:

Streamline the Cellular POS Process

Optimize and Monitor Inventory Levels

Reduce Churn

RetailiQ Core Software Functionality

Point-of-Sale(POS): An easy to use interface empowers salespeople to deliver the personalized attention your customers deserve. Integrate with your cellular carrier's activation system and automate payment processing to save time and increase accuracy

Customer Relationship Management: With RetailiQ Core, a client's complete history with your organization is built with each transaction. Data is accessible across the enterprise to ensure that your customers receive the same level of personalized service at every touch point.

Inventory Management: RetailiQ Core creates a real-time audit trail that determines an item's exact location at anytime.  Centrally managed stock balancing, regional optimization and automated ordering ensure that you are always responsive.

Front Office Accounting & Auto-Reconciliation: Keep precise accounting of deposits, purchases, credits and RMAs. RetailiQ Core tracks and auto-reconciles commissions and produces accurate reports that you can trust.

PocketiQ: Have access to RetailiQ Core on your BlackBerry Smartphone or Motorola Q! View product, customer and employee details, as well as personalized information specific to RetailiQ processes like follow-up, activities, service requests and sales opportunities - all on your BlackBerry or Motorola Q!! More »

Implementation & Training

Implementing a new cellular retail management software package can be a challenging process; therefore iQmetrix offers an extensive training program to ensure a successful fit with your wireless retail business. With RetailiQ Core you will receive a custom database setup and access to an extensive library of online video training tools. You will have one iQmetrix implementation expert assigned to your company, however you will also have access to the knowledgeable software support and network services teams to ensure the implementation process is smooth and painless.

Support

Unwavering support is part of the RetailiQ Core software package. In addition to 18 support resolutions/year you will have access to a web-based self-care centre.

 

Looking for more tools to stimulate growth of your business? Check out RetailiQ Grow

Need more reporting and analytics? Check out RetailiQ Accelerate

Want to customize your own RetailiQ package? Check out RetailiQ Flex