Let your employees be their own guide. Frontline staff can feel more confident in their skills and knowledgeable about product and store information due to your effective and streamlined communication strategy. Questions can be asked and answered through forum style communication, getting the info they need from their fellow associates.
Get your employees connected. Creating an easy way for associates to interact and communicate with their peers allows questions to be answered and problems to be solved within their team. With promotional and product information at their fingertips, they’ll never be stranded when speaking to a customer.
You’ll never be left on ‘read’ when you have insight into your message backend. Behind-the-scenes communication allows you to create group chats to relay important information to all relevant stakeholders at once, see who is paying attention to which messages, and monitor who has access to what pieces of information.
Rodio is a communication tool that allows organizations to have personal and targeted messages sent to their workforce at the right pace and at the right time. Rodio utilizes integrations and a robust chat based AI to streamline internal communications for widely distributed front line employees.