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Overview Agenda Venue Golf Registration Registration

Agenda

Numerous industry experts will share wireless business growth ideas and discuss industry trends and forecasts. A wide range of topics will be covered from maximizing sales opportunities and increasing customer loyalty to achieving operational excellence and increasing productivity through metrics management, each topic tailored for wireless dealers.

This year we are featuring three concurrent tracks throughout the conference including Executive, Store Manager and RetailiQ tracks. Be sure to plan for several attendees from your company to ensure you don't miss any of the content! Hands-on training will also be available again at the Solutions Lab, where you can meet one-on-one with a RetailiQ expert.

2008 Wireless Retail Summit Agenda

Sunday Oct 5th

Noon

Golf Tournament

Sponsored By:
Protect Cell

1pm

4X4 Adventure

7-9pm

Welcome Reception
(Hacienda Plaza & Trellis)

Monday Oct 6th

 

Executive

Store Manager

RetailiQ

7:30-8:30am

Breakfast
(Princess Plaza)

8:30–10:00am

Welcome and Keynote:
Reaching New Heights
- Dave Rodney (Grand Ballroom)

 

10:00-10:30am

Break & Vendor Showcase

10:30-11:30am

The Myths and Principles of Revenue Generation
(Salon H & I)

5 Core Competencies of Managing
(part 1)
(Salon F & G)

Basic: Capitalizing on the Customer
Lifecycle - Point-of-Sale, CRM
(Salon D & E)

 

11:30am-12:15pm

Lunch (Princess Plaza) & Vendor Showcase

12:15pm–1:15pm

Keynote:
Retail Success! Increase Sales,
Maximize Profits, and Wow Your Customers in the
Most Competitive Marketplace in History
- George Whalin (Grand Ballroom)

 

1:15–2:15pm

Best Practices in Site Selection
(Salon H & I)

5 Core Competencies of Managing
(part 2)
(Salon F & G)

Advanced:
Creating a
World-Class
Retail Team
Using RetailiQ
(Salon D)

WorkWireless:
Intro to iQmetrix
for Customers
Transitioning from
WorkWireless
(Salon E)

2:15–2:45pm

Break & Vendor Showcase

2:45-3:45pm

Maximizing Performance with Metrics
(Salon H & I)

Great Store Managers Make Great Stores!
(Salon F & G)

Advanced: Reconciliation and
Employee Commission Best Practices
(Salon D & E)

3:45–4:45pm

Wireless Retailer Panel Discussion
(Salon H & I)

Retail Best Practices
(Salon F & G)

Basic: Maximizing Turns and Minimizing
Loss - Inventory Management
(Salon D & E)

4:45–5:00pm

Break & Vendor Showcase

5:00–6:00pm

Discussion Period–Breakouts by Carrier

7:00-10:00pm

Wild West Dinner and Casino Night
(Crown P Corral)

 

Sponsored by:

Flipswap

Tuesday Oct 7th

 

Executive

Store Manager

RetailiQ

8:00–9:00am

Breakfast (Hacienda Plaza & Trellis)

9:00–10:00am

Keynote:
State of the Industry
– Expert Panel Discussion (Grand Ballroom)

 

10:00–10:30am

Break & Vendor Showcase

10:30–11:30am

Maximizing RetailiQ – Executive Perspective
(Salon H & I)

8 Ways to Improve
Your Merchandising
(Salon F & G)

Advanced:
Enhance
Decision Making
- Business
Intelligence
(Salon D)

WorkWireless:
WorkWireless
Transition to
RetailiQ Strategy
Session
(Salon E)

11:30am–12:15pm

Lunch (Hacienda Plaza & Trellis) and Vendor Showcase

12:15-1:15pm

Keynote:
Absolute Honesty: Building a team culture that values straight talk and rewards integrity
- Larry Johnson (Grand Ballroom)

 

1:15–2:15pm

Destroy the Status Quo: How to lead change
(Salon H & I)

Situational Leadership
(Salon F & G)

Advanced: Getting the Data You
Need - Creating Custom Reports
(Salon D & E)

2:15–3:15pm

Supply Chain
Management to
Control Cost and
Increase Customer
Experience
(Salon H & I)

Basic: Introduction to RetailiQ 3.7
(Salon D, E, F & G)

3:15pm-3:30pm

Closing Remarks (Salon D, E, F & G)

Solutions Lab: Oct 6th: 8am to 5pm
Oct 7 8am–3pm

Keynote Speakers

George WhalinDave Rodney–One of Few in the World to Summit Mount Everest Twice

Utilizing amazing images, breath-taking video, & unforgettable stories from around the world, Dave Rodney will relate his "Everest Education" to your personal and professional obstacles & opportunities. Dave's photography, videography and articles have been utilized around the world by such media as National Geographic, Oprah, The New York Times and Life and Discovery Channels. His unique, down to earth, riveting presentation will conclude with "Dave's Best Summit System", which articulates the practical strategies required to climb "Above & Beyond Your ‘Everests', every day--at home, and at work".

George WhalinGeorge Whalin - President and CEO of Retail Management Consultants and Author of Retail Success

George Whalin is president and CEO of Retail Management Consultants and author of the bestselling book Retail Success! As one of the nation's most respected retail experts, George is regularly quoted in USA Today, The Wall Street Journal, Business Week, and numerous leading trade magazines and newspapers across the country.

George Whalin was a retailer for 25 years before starting his consulting and speaking business in 1987. He started his career on the sales floor and worked his way up to manager then owner. After selling his small chain of stores, he became the senior training manager for a 125-store consumer electronics chain. His experience in retail is first hand.

Larry JohnsonLarry Johnson
Corporate Culture Expert

Larry Johnson is an internationally renowned speaker and business consultant. For twenty years, Larry has helped organizations build more productive and profitable working cultures through the development of strong leaders and dedicated employees. He is the co-author of the highly acclaimed, top-selling book, Absolute Honesty: Building A Corporate Culture That Values Straight Talk And Rewards Integrity.

Larry has also written more than 40 articles, published in recognized business and association journals. His clients include Harley-Davidson Motor Company, the National Apartment Association, Southwest Airlines, American Express, McDonald's Corporation and Federal Express.

More speaker announcements to come.

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