I had an interesting discussion with my co-workers today about how we shop at big-box department stores like Target and Wal-Mart, versus how we shop online on Amazon.
Black Friday is fast approaching (looming?) for retailers and their customers. The holiday hours for Black Friday seem to be getting earlier and earlier each year – now creeping into Thanksgiving Day and well into the remainder of the weekend afterwards. Are you one of the brave in-store shoppers on Thanksgiving and Black Friday? Personally, I’m not willing to enroll in martial arts just to prepare myself for the strength of those crowds…
In early 2015, a rush of retailers started preparing for the October 2015, EMV liability shift. Device certifications, equipment acquisitions, training programs and implementation plans began flying about like confetti at a party. However, the early birds to the party realized the process of becoming EMV-ready can be cumbersome, costly, time-consuming and downright confusing.
In today’s mobile-consumed world, it is easy to understand why the experts are telling us mobile devices are eroding our relationships. The average teen sends 109.5 texts per day, which makes it easy to wonder if we are creating a generation of detached, socially inept zombies.
Guardian reported today that Amzaon has just opened a bookstore in Seattle's University Village stocked with 6,000 books at the same price as Amazon sells them online.
This morning, Market Platform Dynamics CEO Karen Webster posted an insightful article on Pymnts.com about the state of mobile payments in the U.S. market. She led with this month's EMV shift to chip cards, which is ushering a wave of new payment terminals in stores across the country -- many of which will enable greater acceptance of mobile payments on the merchant end.
MarketWatch's Tonya Garcia reported (Oct. 20) that a recent NRF survey found 46.5% of consumers who buy gifts online plan to pick up purchases in-store this holiday season. Can retailers handle this kind of demand?
Google's VP of Marketing, Lisa Gevelber, wrote a "Think with Google" blog post this month about how retailers must win the "micro-moments" to win omnichannel shoppers this holiday season.
Yesterday (Oct. 12), Bloomberg reported Facebook is testing new mobile shopping functionality beyond its simple "buy" button.
On Tuesday (Oct. 6), pricing strategy consultant Rafi Mohammed wrote an article for the Harvard Business Review that analyzed the logic behind Bed Bath & Beyond's "ubiquitous" 20% coupons.
Best Buy is testing a new robot, named "Chloe," which retrieves small items like DVDs, CDs, video games and tech accessories for customers, right before their eyes.
Yesterday (Sept. 29), we came across a couple of RIS News articles that complemented each other. One was called "4 Things That Are Killing Your Sales You Need to Change"; the other focused on "Kohl's Top Five Omnichannel Initiatives."
Gizmodo's Michael Hession today published a video review of Samsung Pay. The video shows him using (and sometimes not using) the new payment technology around New York City.