MarketWatch's Tonya Garcia reported (Oct. 20) that a recent NRF survey found 46.5% of consumers who buy gifts online plan to pick up purchases in-store this holiday season. Can retailers handle this kind of demand?
Google's VP of Marketing, Lisa Gevelber, wrote a "Think with Google" blog post this month about how retailers must win the "micro-moments" to win omnichannel shoppers this holiday season.
Yesterday (Oct. 12), Bloomberg reported Facebook is testing new mobile shopping functionality beyond its simple "buy" button.
On Tuesday (Oct. 6), pricing strategy consultant Rafi Mohammed wrote an article for the Harvard Business Review that analyzed the logic behind Bed Bath & Beyond's "ubiquitous" 20% coupons.
Best Buy is testing a new robot, named "Chloe," which retrieves small items like DVDs, CDs, video games and tech accessories for customers, right before their eyes.
Yesterday (Sept. 29), we came across a couple of RIS News articles that complemented each other. One was called "4 Things That Are Killing Your Sales You Need to Change"; the other focused on "Kohl's Top Five Omnichannel Initiatives."
Gizmodo's Michael Hession today published a video review of Samsung Pay. The video shows him using (and sometimes not using) the new payment technology around New York City.
Last week (Sept. 16), Target announced a new initiative called "LA25," as it tests new retail innovation in 25 of its Los Angeles store locations.
A Bloomberg article about U.S. beauty retailer Ulta made waves yesterday, particularly due to its provocative headline and sub-headline: "Can America's Biggest Beauty Retailer Take On Sephora? Ask any woman what Ulta is. Chances are she doesn't know."
The Starbucks app is the envy of retail and as such, we've followed its progress closely over the years. In March 2014, the company introduced in-app barista tipping. In December 2014, it test launched "order and pay in advance" in Portland, Oregon, with plans to expand the service to other cities.
Google Wallet is live in five U.S. cities -- New York, Chicago, Washington D.C., San Francisco and Los Angeles -- and if you're unfamiliar with the new NFC-based wallet phone technology, worry not. Google has teamed up with Sprint and Samsung to familiarize people with the service in select stores.
Yesterday (Sept. 15), Retail Dive's Kelsey Lindsey wrote an interesting article about Macy's, with comments from retail real estate consultant Nick Egelanian.
Re/code reported last week (Sept. 4) Uber is planning a partnership announcement with "big retailers and fashion brands that could number in the dozens," which would use Uber as an express delivery option for e-commerce customers.