The entire retail industry is more than informed on the fact that their consumers and their respective consumer habits are changing. New shopping patterns have been evolving for the past 20 years as e-commerce has consistently accounted for more and more retail sales. In more recent years, m-commerce and ‘online in-store’ channels have become more and more prevalent as retailers strive to complete the sale at every possible touchpoint.
The holiday season is over and that means back to work. If you’re in retail, you know that also means event season is upon us beginning with CES (January 6th - 9th) and NRF (January 17-19th).
As another year comes to a close, we all look toward a new year full of new trends and new opportunities (and maybe a cute, new outfit?). A recent article from Retail Customer Experience provides some interesting insight.
As you have no doubt heard, there was some big news out of the Canadian Telecommunications market on Wednesday, Decemeber 16.
Google published a super interesting infographic, identifying peak traffic time at stores on Black Friday.
WIFR News in Rockford, Ill. reported yesterday (Nov. 25) on technology that allows you to pay, not with a card or your phone, but with the palm of your hand.
The retail industry braces itself every year for Black Friday and how the ritual signals the start of the holiday shopping season, but recent stats from Cardlytics show that its importance pales in comparison to the last few days before Christmas.
I had an interesting discussion with my co-workers today about how we shop at big-box department stores like Target and Wal-Mart, versus how we shop online on Amazon.
Black Friday is fast approaching (looming?) for retailers and their customers. The holiday hours for Black Friday seem to be getting earlier and earlier each year – now creeping into Thanksgiving Day and well into the remainder of the weekend afterwards. Are you one of the brave in-store shoppers on Thanksgiving and Black Friday? Personally, I’m not willing to enroll in martial arts just to prepare myself for the strength of those crowds…
In early 2015, a rush of retailers started preparing for the October 2015, EMV liability shift. Device certifications, equipment acquisitions, training programs and implementation plans began flying about like confetti at a party. However, the early birds to the party realized the process of becoming EMV-ready can be cumbersome, costly, time-consuming and downright confusing.
In today’s mobile-consumed world, it is easy to understand why the experts are telling us mobile devices are eroding our relationships. The average teen sends 109.5 texts per day, which makes it easy to wonder if we are creating a generation of detached, socially inept zombies.
Guardian reported today that Amzaon has just opened a bookstore in Seattle's University Village stocked with 6,000 books at the same price as Amazon sells them online.
This morning, Market Platform Dynamics CEO Karen Webster posted an insightful article on Pymnts.com about the state of mobile payments in the U.S. market. She led with this month's EMV shift to chip cards, which is ushering a wave of new payment terminals in stores across the country -- many of which will enable greater acceptance of mobile payments on the merchant end.