Our team attended eTail East 2016 in Boston last week along with the top retailers across the continent all looking to transform retail together.
Think about a big box store in your hometown. The institution that stands larger than life, with the massive parking lot, where you can go and spend half a day shopping for pretty much anything you need and waiting in line for the other half.
Is the next step in engaging customers chatting with robots? More companies are betting that this is the way we are going. Chatbots, or chatterbots, are a computer program that conduct a conversation, whether an audible one or via a texting platform.
Ohhh Ikea. The Swedish meatballs, cheap furniture, fun knick-knacks... as if we needed another reason to go to your stores and then you go and announce your foray into virtual reality!
Facebook Messenger may soon become far more than a chat client, with the social networking service apparently planning to offer in-store purchases through its mobile app, after the company signaled it could partner with Apple Pay for retail checkouts.
We recently teamed up with RIS to sponsor the 26th Annual Retail Technology Study and while we don't mean to toot our own horns, there are some pretty neat findings in all of this data. This year's study was conducted in January and February and is based on input from over 100 respondents from national or large regional retail chains. We've gone through the study with a fine-tooth comb and decided to break it down into a bite-sized list covering key elements and discoveries in the study.
We’ve heard the trends, predictions and insights about consumer electronics a million times. Devices will become more specialized. The newly released iPhone has revolutionary features. IoT is everywhere. The list goes on.
Over the past few years, we’ve seen the dissolution of many large brick-and-mortar stores both internationally and in Canada, including Walmart (154 stores), Finish Line (150 stores), Gap (35 stores) and more. While big-box department stores like Nordstrom and Saks Fifth Avenue are expanding, other retailers are closing due to declining sales, high rent and the struggle to compete in an extremely competitive retail environment.
It’s not a surprise to anyone that Amazon was probably the biggest disruptor to retail we have ever seen and as you are likely aware, Amazon is further seeking to disrupt retail, and other major industries with the introduction of new ways to deliver you items cheaper and faster.