Retail Operations Posts

Making the Retailers' Case for Subscription Boxes

I thought I would take a break from blogging about my favorite topic of payments and share with you a bit about my other love… subscription boxes.

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Making Omnichannel Work: Unifying product, pricing and inventory information

Omnichannel retail is no longer a prediction; it's a foregone conclusion. Shoppers are demanding cross-channel conveniences and retailers are gearing up and reorganizing to meet the challenge.

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Luxury Service Requires Technology

Luxury service has been associated with a high degree of human touch for a long time. And rightfully so. Who better to take care of your evening plans in a new city than an experienced concierge at a luxury hotel?

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Mobile Payment Trends: A Survey Of The iQmetrix Experts

Where does one start to understand the mobile payment market? Lucky for me I’m in “the biz” so I figured starting with my co-workers was a good place to begin, so I sent 300+ colleagues an informal survey. The iQmetrix team's combined knowledge of POS, payments and mobile applications makes this (in my eyes) a “professional” opinion. See below for the results.

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The Silver Lining of EMV: What Updated Payment Hardware Means For Retailers

The payment space has been an exciting one this year and 2016 promises not to disappoint. One thing we can expect to see in 2016 is a rise in popularity of mobile payments.

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Retailers LOVE Valentine’s Day

It would seem that when it comes to retail, a re-write may be in order for Nat King Cole’s classic L-O-V-E song.

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Refund Reality: How to Turn Returns Into Opportunities

A great customer education and engagement strategy will help your business immeasurably. Alas, refunds are an inescapable reality in the retail world, especially after the holidays are over.

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Are Your 2016 Retail Resolutions Still On Track?

Well, January is over and I am sure you have made both personal and business resolutions. However, we know resolutions are hard to keep, in fact, Forbes Magazine reports that only 8% of people keep their resolutions.

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Revenge of the Online Shoppers: Combatting High Post-Holiday Returns

As technology changes, so do the ways we interact with the world around us.

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5 Best Practices for Retail Payment Security

2015 was a busy year for the payments industry: EMV, liability shift, mobile payments, PCI, encryption and the list goes on from there. As I worked with the team here at iQmetrix to prepare for the October liability shift, retailers were all over the board in their plans to deploy EMV. Some were clueless, others scared, and still others only slightly educated.

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Retail Industry in 2016: Is There an Emoji for That?

As the New Year quickly approaches, online as well as brick-and-mortar retailers are preparing for trends and challenges that will hit the retail industry in 2016.

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One Retailer's Competitive Advantage (Hint: Brand Ambassadors)

 

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College Accepts Cafeteria Payment via Selfie

Today we came across an interesting Bluetooth technology, developed by a company called Lucova, that allows college students to pay for their meals using a selfie.

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