Retail Operations

Why Prepaid Dealers Need to Offer Device Repair Services

The Prepaid Expo this past week offered valuable sessions for any dealers in the prepaid sector or those looking …
POS

7 Benefits of Having a Modern Payment System in Your Corner

What is a Modern Payment System? A modern payment system directly integrates to your point of sale and delivers a …
Retail Operations

Why Inventory Management is Important for Wireless Retailers

Inventory management is not only important for retailers, it’s one of the most important aspects in running a …
Retail Operations

Ask the Experts: What Are the Biggest Challenges Facing Independent Wireless Dealers?

Over the years, iQmetrix has worked with some of the biggest and smallest retailers in the wireless industry. We …
POS

Shut Your Fraud Hole: 3 Tips & Tricks for Loss Prevention in Wireless

According to the 2016 National Retail Security Survey (NRSS), inventory shrink accounted for 1.38% of retail …
POS

How to Save Time and Money with Carrier-Specific Integration

In the wireless industry, it’s a constant struggle to shave time off transactions (particularly activations) and …
Retail Operations

Increasing Service & Repair Revenue Through Drop Ship

“I’ve never broken my phone screen,” said no one ever. With the advent of the cellphone and the extreme jump in …
Retail Operations

Motivating Your Sales Person(alities): 4 Common Characteristics You Should Know

Do you often see the same sales staff over performing while others remain status quo? Is this because they’re …
Retail Operations

The EMV Hardware Equation

Since the October 2015 liability shift I have been talking with retailers about their EMV Strategy.
Business Intelligence

How Big Data Can Improve the Wireless Customer Journey

Customization is the name of the game when it comes to building relationships with customers. Just as a gift is …
Retail Operations

Fulfillment: Give Your Customers Exactly What They Want With Dropship

Customer expectations of the in-store experience are higher today than they've ever been before. We know they want …
Retail Operations

5 Best Practices for Operating Your Cellphone Repair Shop

The Service & Repair industry is a hot market right now, and as more players get into the game, the challenges of …