Retail Operations Posts

Designing the Next Generation of Retail Places (Part 4 of 5)

The Basic Areas of the Retail Environment

In this article, we will take a look at the main in-store retail areas where the place qualities and the design principles can be applied.

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How to Serve Gen Y Customers In-Store

We've blogged in the past about hiring and training Gen Y employees, who make up a large part of the in-store wireless retail workforce. But a new blog post on MediaPost.com takes a look at the other side of the counter: How to serve Gen Y customers.

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Daily Dose of iQ: Does Mobile Visual Search (MVS) Signal the Demise of QR Codes?

QR codes have been in the news for some time and in spite of success stories (like Tesco's Home plus grocery service in South Korea), a study by comScore indicated only 14 million mobile device users in the U.S. scanned a QR code in June 2011.

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Daily Dose of iQ: CNET Questions Google Wallet's Future

CNET News' Marguerite Reardon called Google Wallet's near term plans into question today, with an article entitled "Could Google Wallet be Google next failure?"

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Daily Dose of iQ: Rogers' 'One Number' Connects Voice, SMS and PCs

When GetJar CEO Ilja Laurs was predicting carriers would lose voice services to VoIP mobile platforms last September, Rogers Communications was listening.

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Daily Dose of iQ: Microsoft Kinect in the Workplace

Microsoft is looking to extend the reach (pun intended) of its gesture-based Kinect video game technology to the workplace, wrote Dave Copeland of ReadWriteWeb.com (Feb. 9).

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Daily Dose of iQ: Mobile Customer Engagement via the Signature App

Two days ago, we blogged about the emergence of the "omnichannel experience" in retail, which (through technology and physical interaction) allows merchants to connect with customers on several channels simultaneously.

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Daily Dose of iQ: Amazon Goes Brick-and-Mortar, In Time for the 'Renaissance'

In a move analysts are calling inspired by Apple, online retail giant Amazon is opening a physical store in its hometown of Seattle very soon, reported Alistair Barr of Reuters (Feb. 6).

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Designing the Next Generation of Retail Places (Part 3 of 5)

Guiding Principles for Place Design

In this article, we'll examine a few recurring principles of (invented) place design that can easily be applied to the design process of almost any space, including retail ones.  After all, if Disney Imagineers use them, why shouldn't we?

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Daily Dose of iQ: "Point-Know-Buy" Visual M-Commerce

"Discovery will no longer be limited to text search," writes the team at Trendwatching.com in their Feburary 2012 Trend Briefing.

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iQmetrix sponsoring HackDays in Vancouver and Regina

Hacking sounds dangerous, or bad, doesn't it? Well, amongst developers, it's a good thing. It means experimenting with different pieces of code and programs to combine them together into something bigger than the sum of its parts.

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Daily Dose of iQ: Mobile Ads Jump 711%

Mobile advertising is blowing up. And a new infographic from inneractive shows by just how much.

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Daily Dose of iQ: Target Tries to Combat 'Showrooming'

A couple weeks ago, Target issued an urgent letter to vendors, suggesting suppliers create unique products for it to carry so that it could better compete with online merchants bent on underselling Target through price-comparison mobile apps. In short, Target is sick and tired of being used as a showroom.

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