Retail Operations Posts

Daily Dose of iQ: Nokia paying AT&T for exclusive employee use of the Lumia 900

Continuing the topic from yesterday’s Daily Dose, it is being reported in The Next Web and WPcentral that Nokia is spending $25 Million in an effort to get 80% of AT&T sales staff to adopt the Lumia 900 handset.  

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Daily Dose of iQ: ‘Showrooming’ a Valid Concern for Retailers

Back in December, Amazon angered retailers with its Price Check App, which allows consumers to compare prices for items while in-store and buy them at a lower price online or via their mobile devices. Since then, this process has become known as "showrooming" and new data from various researchers shows why the practice is of growing concern to brick-and-mortar merchants.

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Daily Dose of iQ: Nike's Interactive 'Fuel Station' Pop-up Store

Mashable reported last week (March 9) that Nike is opening a new pop-up store in the U.K. to promote its "Nike+ Fuelband" running bracelets.

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Daily Dose of iQ: 4 Ways to Better Manage Gen Y Employees

Wireless retailers are no strangers to the Gen Y demographic, the latter are among the most active mobile device users and also make up the majority of said retailers' in-store workforce.

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Daily Dose of iQ: iPad at the POS? Not Perfect but Getting There...

Square's credit-card-swipe accessory for iPads has over 1 million users nationwide (according to USA Today) and now, the Mogul iPad stand intends to make that tablet a more secure POS terminal for retail users.

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Daily Dose of iQ: Nielsen Suggests Retailers Provide an Omnichannel Experience

In spite of the increasing number of retailers offering branded mobile apps, more shoppers are consulting retailers' websites when researching purchases than are using the same retailers' mobile apps, according to a new study released by Nielsen today.

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Daily Dose of iQ: Young Shoppers Avoid Salespeople; Prefer Self-Service Technology

At iQmetrix, we've been hard at work building products to help retailers enhance the in-store customer experience. Our cell phone store POS solution streamlines the POS and back-of-house operations, while our XQ Interactive Retail solutions shore up the front-end, consumer interface within the store.

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Daily Dose of iQ: Maybe iWallet is How NFC Payments Hit $75B by 2015

Over the past year, much has been made about the NFC-enabled mobile wallet concept championed by Google but very few people can say they've actually paid for something using this technology.

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Designing the Next Generation of Retail Places (Part 5 of 5)

5 Checkpoints for Next-Gen Wireless Retail Places

The retail industry is morphing incredibly fast.

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Daily Dose of iQ: Google Planning Siri-like 'Assistant' for Release in 2012

On Friday, Alexia Tsotis of TechCrunch.com reported Google is planning on releasing a voice-activated inboard phone app, called "Assistant," to compete with Apple's Siri. Sources say the product will be available by the fourth quarter of 2012.

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Jeff Haden's 8 Reasons You're Losing Customers

Business author and Inc.com columnist Jeff Haden put together a solid list of eight common customer service/loyalty mistakes retailers (and companies in general) make.

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Daily Dose of iQ: Mobilizing the Retail Business - MWC 2012

iQmetrix CFO Ron Tweddle attended the 2012 Mobile World Congress. The following are his notes from recent keynotes and sessions he attended.
Follow Ron on Twitter @rtweddle
.

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Daily Dose of iQ: Direct from Mobile World Congress in Barcelona

iQmetrix CFO Ron Tweddle attended the 2012 Mobile World Congress. The following are his notes from keynotes and sessions he attended.
Follow Ron on Twitter @rtweddle
.

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