Retail Operations Posts

Top 5 Reasons iQmetrix Should Be Your Go-To Wireless POS Software

Nov 26,2017 — Tanya Floer

Your POS system is the central hub for your business and the heartbeat of transactions, so choosing a new POS system can be a very daunting task. It’s intimidating and overwhelming to implement new technology — two reasons why retailers often avoid it at all costs. But what about the risk that comes with having the wrong tools or system in place? That thought should be just as scary. Without the right POS, you run the risk of missing the opportunity to grow your business quickly or at all.

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7 Steps for a Successful Black Friday

Nov 07,2017 — Megan Howse

Neglecting to plan for Black Friday is like going rock climbing without ropes—it makes something that’s already difficult a whole lot harder. Black Friday is one of the most intense shopping days of the year, and the outcome for retailers can be spectacular or stressful depending on how well they're prepared. Set yourself up for success this holiday season with these seven simple steps.

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Don't Just Survive — Thrive This Holiday Season

Oct 16,2017 — Envysion

This holiday season you're going to have increased traffic. Are you prepared to maximize your sales with this influx of store traffic? Let’s say 30% of visitors to your wireless store make a purchase. That means that you have the chance to influence 70% of your customers to buy! While the exact percentage may vary in each of your stores, the key point is this: you need to take advantage of the opportunity to sell more in your stores. To be able to take full advantage of it, you will first you need to track it.

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Why You Should Be Using (S)Carrier Integrations

Oct 13,2017 — Madison Dufault

In a constantly changing and fast-paced industry like wireless, the saying 'time is money' has never rung more true. Watch this video blog as we discuss the many reasons why wireless dealers are saving time and money by using carrier integrations.

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Keep Your Employees 'In The Game'

Oct 08,2017 — Aaron Shauf

Performance metrics already exist and are being utilized to motivate employees, but what is the next step? 

Employee retention is a long-standing and a well-documented challenge in the retail industry. Turnover rates have been exceptionally high for years, and there are theories abound as to why. Training deficiencies, low employee comradery, and antiquated hiring practices are just a few potential causes that have been examined in years past. 

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4 Ways Wireless Retailers Can Increase Revenue at the POS

Oct 07,2017 — Brayden Gervan

In today’s wireless climate, independent wireless retailers are facing the same old issues: shrinking margins, competition from online retailers, consolidation, and cost per square foot.

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Planning to Grow Your Service & Repair Business in the Wireless Industry?

Oct 06,2017 — Megan Slinn

Are you a Service & Repair owner in the wireless industry who is thinking of growing your business? Wondering what you need to think about to take that next step and prepare for the leap? One word needs to come to mind, and that is scale. You need to ensure you are scaling everything from top to bottom before you plan on growing.

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Why an Integrated CRM is Essential for Wireless Retail

Sep 25,2017 — Stacy Hamer

As a wireless retailer, you want to find ways to provide seamless experiences to your customers both online and offline. Omnichannel strategies are key to your success as a business, but they only work if you can serve your customers effectively and efficiently. A strong omnichannel strategy relies on creative ideas, but you also need the products and management systems to orchestrate your campaigns seamlessly.

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Happy Second Anniversary, EMV Liability Shift: The State of EMV in U.S. Retail

Sep 20,2017 — Catherine Van Reenen

The 2015 EMV liability shift was implemented nearly two years ago, and a lot has changed in the world of retail since then. With all of these industry updates now taking hold, it's the perfect time to review the current state of EMV in the U.S. market.

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8 Ways to Retain Your Best Employees and Ensure They Never Want to Leave

Sep 04,2017 — Guest Contributor

The following is a guest blog post from our partners at Statflo

After putting in so much effort to research, attract, screen, interview, hire and train the right person for the job, it’s devastating when they decide to leave prematurely. And yet, it happens all the time.

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Why Prepaid Dealers Need to Offer Device Repair Services

Aug 28,2017 — Megan Slinn

The Prepaid Expo this past week offered valuable sessions for any dealers in the prepaid sector or those looking to enter it. Discussions ranged from how to prevent fraud and money laundering, to looking at alternate revenue streams, to an overview of the prepaid landscape.

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7 Benefits of Having a Modern Payment System in Your Corner

Aug 22,2017 — Margeaux Girardin

What is a Modern Payment System?

A modern payment system directly integrates to your point of sale and delivers a robust payment experience for both merchant and customer. It connects merchants to a total payment ecosystem, from merchant services to remote terminal solutions, to hardware procurement.

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Why Inventory Management is Important for Wireless Retailers

Aug 02,2017 — Tanya Floer

Inventory management is not only important for retailers, it’s one of the most important aspects in running a successful wireless retail business. According to SCDigest, U.S. retailers are holding approximately $1.43 in inventory for every $1 of sales they capture. 

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