Retail Operations

All I Want for the Holidays is Drop Ship – Sincerely, Your Customers

Your summer tan might not have begun fading… you might even still have your toes in the sand, but if you haven’t …
Retail Operations

Breaking It Off With Your Legacy System

It can seem too good to be true when you find a point-of-sale software that is a perfect match for you.
Retail Operations

3 Ways to Go From Clicks to Bricks

There is a lot of emphasis on brick-and-mortar stores getting in tune with changes, and steps to help them better …
Retail Operations

Credit EMV is Here, Where Are You?

The Credit EMV liability shift is now well behind us all and it’s been smooth sailing for everyone, hasn’t it? A …
Retail Operations

Where Did All The Big Box Retailers Go?

Think about a big box store in your hometown.  The institution that stands larger than life, with the massive …
Retail Operations

Boeing 737 Big Data Blunder!

I was travelling recently and booked a long travel day with limited time in between flights. There I was…hanging …
Retail Operations

Put Your Customers to Work

Getting customers involved in service delivery by “putting them to work” often improves the service and the …
Retail Operations

Stop, Drop & Pop-Up Shop

Pop-up stores continue to be an innovative, fun and effective approach for retailers in today’s ever growing …
Retail Operations

Don't Shoot The Facebook Messenger: Use It To Pay

Facebook Messenger may soon become far more than a chat client, with the social networking service apparently …
Retail Operations

A Clash In Expectations & Retail Reality

I was out indulging in some retail therapy and came across a very common disconnect consumers are facing today – a …
Retail Operations

10 Strategies Key Retail Players are Digging Right Now

We recently teamed up with RIS to sponsor the 26th Annual Retail Technology Study and while we don't mean to toot …
Retail Operations

Dominating Retail: Drone by Drone

It’s not a surprise to anyone that Amazon was probably the biggest disruptor to retail we have ever seen and as …