Retail Operations

3 Ways to Automate Your Reconciliation Process

If you hear the phrase "revenue reconciliation" and groan a little, you're not alone. For most retail managers, …
Retail Operations

The Electronic Reuse Conference: Are You Attending?

Down in the heart of Nashville, where the up and coming artists are a dime a dozen and the two-stepping is …
Retail Operations

The 2018 iPhone Release: A Retailer's Dream or Backlog Nightmare?

It’s your choice.
Retail Operations

4 Problems that Result from Ineffective Staff Scheduling and How to Solve Them

The following is a guest blog post by iQmetrix integrated partner and streamlined scheduling experts, Humanity.  …
Retail Operations

How to Save Time and Money with VoiceComm's VMI

VoiceComm is the premier mobile accessory distributor for the North American wireless market, and an iQmetrix …
Customer Experience

Can You Take Consumer Personalization Too Far?

Personalization is dominating the retail conversation right now, and for good reason. The trend of tailoring sales …
POS

Can Your Retail POS Do This? 9 Things to Expect From Your Retail Payment System

You used to expect your retail payment system to make checkout easy for both your staff and your customers, but …
Retail Operations

4 Human Resource Issues Wireless and Repair Retailers Can Avoid

The Wireless Telecommunication reported that the average loss of employees from wireless retail stores rose …
Retail Operations

A Retailer's Guide to GDPR: The Basics You Need to Know

Privacy and cybersecurity are top of mind issues around the world right now. Consumers are worried about who has …
Retail Operations

5 Ways to Avoid Return Headaches in Wireless Retail

Buyer’s remorse; we’ve all felt it. The return process is an incredibly important, yet often overlooked reality in …
Retail Operations

What the Phigital Generation Will Expect From Customer Service

The term “Phigital” refers to the blurring of the lines between the physical and digital worlds. From a retailer’s …
Repair

[Video] 5 Ways to Succeed in the Growing Cell Phone Repair Segment

The cell phone repair segment is expanding at a growth rate of 5.5% through 2017 according to the IBIS world …