Macy's announced its earnings a couple days ago (Feb. 26) and they were good. Year-end results showed sales jump 4.9% from $26.4 to $27.7 billion. Store sales increased 3.7% in 2012 on top of 5.3% in 2011 and 4.6% in 2010.
Brooks Barnes of the New York Times yesterday wrote of a Disney World without turnstiles, cash transactions or, in some cases, standing in line.
Within the U.S. population, some 85% of people now have a cellphone. What type of impact have these devices had on peoples' lives?
According to the National Retail Federation, employee theft cost companies $34.5 billion in 2011, accounting for 43.9% of total losses, wrote John Patrick Pullen of Entrepreneur magazine (Oct. 24).
Back in June, we blogged about companies using in-store Wi-Fi to track customers' progress in the store and also to connect with their phones while they're in the store. The big question in that blog post was how to overcome shoppers' privacy concerns and reduce the feeling of being spammed.
The central theme to "1984," Orwell's renowned novel set in a dystopian future, is the fact that Big Brother is watching the protagonist's every move, eliminating his ability to act anonymously. Modern films like "Enemy of the State" and the Jason Bourne series reveal ways in which government intelligence agencies can monitor us, often in astounding detail. But what about businesses?
Starbucks, always a trailblazer in mobile commerce and customer loyalty, today announced a $25 million partnership with mobile payment company Square.
Apple iPhone Turns 5
Imagine being able to track what your walk-in customers are looking up on their phones as they browse through your store. Previously, obtaining this type of data required a branded e-commerce app connected to NFC/GPS/geo-fencing/location-based technology (and a separate process of tracking the data that comes in), but new developments are making this type of "customer monitoring" possible over local Wi-Fi.
We’ve been talking about mobile payment for several months now and that the mobile/banking/credit card/payment processing industries have been waiting for a clear winner. We have speculated that Apple could be the missing link here, especially because it already has such broad traction* with iTunes payments attached to credit cards.
Facebook Credits, the social network's payments system has been around for some time (we blogged about it last November), but as Dan Rowinski of ReadWriteWeb writes, "many Facebook users are not aware that they can pay for items in Facebook."
On May 24, PayPal announced a partnership with 15 national retailers (on top of its previously announced deal with Home Depot): Abercrombie & Fitch, Advance Auto Parts, Aéropostale, American Eagle Outfitters, Barnes & Noble, Foot Locker, Guitar Center, Jamba Juice, JC Penney, Jos. A. Bank Clothiers, Nine West, Office Depot, Rooms To Go, Tiger Direct and Toys “R” Us.
As CTIA 2012 kicked off in New Orleans today, the tech media and analysts were on the lookout for latest in mobile payment technology.