POS Posts

[Video] Service & Repair: The New Buzzword

The service & repair industry has been around for years, but recently it has been becoming a large buzz word in wireless. But it’s more than just cell phone repair; it’s the ever-changing landscape of what needs to be repaired. These products range from cell phones and drones to even home security systems.  It’s a fast-paced industry that will continue to change and in order to allow for that change—while still being able to grow and profit—retailers need to be thinking about processes. 

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[Vlog] Wireless for the Holidays

You've almost made it through the busiest retail season of the year. It's time to celebrate!

On Retail Management, on Digital Signage, on Endless Aisle and Dropship, iQmetrix is happy to support your wireless business through every sale. Whatever your business needs, we have you covered — even during the holidays. Don't believe us? Watch our video blog and see for yourself!

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[Case Study] 3 Ways Bluegrass Cellular is Leveraging Solutions for Growth

Bluegrass Cellular has recently launched iQmetrix’s POS + Retail Management Solution, RQ, as part of their Omnichannel initiative. I was lucky enough to sit down with Jason Raymer, Bluegrass Cellular’s Director of Sales, to chat about the key reasons why they chose RQ as their POS for their entire channel.

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Wireless Revolution: How Independent Retailers Will Shift in 2018

Drive through the downtown core and it can feel like there are just as many wireless retailers as there are gas stations or restaurants. The differences between each wireless retailer may not be immediately apparent, as many have similar product lines, stores sizes, staff mix, and target market. As a result, each independent outlet must make a concerted effort to differentiate themselves through the best customer service and technology in order to compete in a crowded market. Here are some of our top predictions for how independent wireless retailers will evolve in 2018:

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The ROI of Equipping Your In-Store Staff with Comprehensive POS

Choosing a point of sale (POS) system is kind of like getting married—you want to know what you’re getting into before you tie the knot and commit. Will your POS system work for you long-term? Can it fit the needs of your business as you scale? Will it integrate with third-party offerings that enhance your customer service?

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Top 5 Reasons iQmetrix Should Be Your Go-To Wireless POS Software

Your POS system is the central hub for your business and the heartbeat of transactions, so choosing a new POS system can be a very daunting task. It’s intimidating and overwhelming to implement new technology — two reasons why retailers often avoid it at all costs. But what about the risk that comes with having the wrong tools or system in place? That thought should be just as scary. Without the right POS, you run the risk of missing the opportunity to grow your business quickly or at all.

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Why You Should Be Using (S)Carrier Integrations

In a constantly changing and fast-paced industry like wireless, the saying 'time is money' has never rung more true. Watch this video blog as we discuss the many reasons why wireless dealers are saving time and money by using carrier integrations.

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POS and CRM: A Perfect Match for Retailers

As a retailer, you most are likely using a POS System. You are also most likely using a CRM.  But do you know if these two systems are working together? If they are, you are already well on your way toward retail integration. If they are not, then these programs are probably working against you.

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3 Things to Look for When Choosing a POS for Your Repair Shop

Last week I attended the Wireless Repair Expo which was put on in partnership with Mobile World Congress Americas’ inaugural event.  If you haven’t been to the Repair EXPO before, make sure it’s on your radar for next year as it was amazing to see so many people come together to strengthen the service & repair industry and make significant strides toward creating meaningful standards.

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Learn How to Personalize the In-Store Sales Experience with iQmetrix at MWCA

As any wireless retailer knows, personalization is key for connecting with today's consumers. Online and in-person shoppers alike are becoming increasingly accustomed to experiences that seamlessly reflect their wants and needs. As omnichannel marketing strategies become the norm, retailers who know how to personalize the sales experience will stay ahead.

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Retail 101: How to Choose a POS System

Choosing a point of sale (POS) system is kind of like getting married—you want to know what you’re getting into before you tie the knot and commit. Will your POS system work for you long-term? Can it fit the needs of your business as you scale? Will it integrate with third-party offerings that enhance your customer service?

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7 Benefits of Having a Modern Payment System in Your Corner

Directly integrating to your point of sale, a modern payment system delivers a robust payment experience for both merchant and customer. From merchant services, to hardware procurement, to remote terminal solutions and everything in between, a modern payment system connects merchants to a total payment ecosystem.

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An Interview on the Future of Wireless Repair: Where the Industry’s at and Where it’s Going

If you’ve attended any wireless repair events, you’re likely (or should be) familiar with Michelle James. Michelle is the producer behind Wireless Repair Events and most notably the Wireless Repair EXPO and is dedicated to building the repair community alongside strengthening the standards within the industry.

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