POS Posts

Omnichannel Retail: New Roles You Need to be Hiring Now

For businesses' omnichannel strategies to succeed, they need professionals who are well-versed in omnichannel marketing. While this seems simple enough, many brands are only now getting up to speed.

Read More

The End of a Software Silo: 8 Features that Make Your POS a Retail Hub

A POS system should not be a solitary component in your IT infrastructure. Rather, it should be seen as a retail hub that absorbs data from each of your departments and informs a wide range of your processes and operations. With the right type of POS system in place, it's possible to streamline and automate a number of cumbersome processes all while enhancing management and the customer experience. In order to function as a true retail hub, however, your POS needs the right features.

Read More

6 Signs That You Should Integrate iQmetrix with Your eCommerce Platform

The following is a guest contribution by nChannel Marketing Analyst Jillian Hufford. 

All growing merchants experience growing pains. You can’t keep up with incoming customer orders and inventory doesn’t stay up to date fast enough. Eventually, your manual processes cause more errors than you can keep up with. This is even harder to manage when you’re selling both in-store and online.

Read More

A Look Back at the RQ Bootcamp

The first annual RQ Bootcamp was held this past week at the Fairmont Scottsdale Princess resort and it went off without a hitch. Okay, there were a few stumbles from some of our freshman presenters, but let’s face it, these only the created funny and memorable moments we will cherish. More importantly, all presenters effectively shared their breadth of knowledge and years of experience with all of those in attendance.

Read More

The RQ Bootcamp Resource Library: Your All-Access Pass to All Things RQ

The first-ever 2018 RQ Bootcamp came to be when we realized there was a need for an intensive, in-depth RQ training. Held just over a week ago in Scottsdale, Arizona, this event was different from any we’ve hosted before! The content was not conceptual, but rather tactical items attendees could take home and implement immediately. We focused on four key areas of business that come together and allow wireless retailers to facilitate growth.

Read More

5 Ways a POS Software Can Improve the Customer Experience

A POS system is traditionally viewed as a back-end solution, used to process sales and accept payments. However, a best-in-class POS system is much more than a simple management solution. A quality POS is a way to enhance the in-store experience and elevate the image of your brand, having a positive impact on the overall customer experience.

Read More

[Video] Service & Repair: The New Buzzword

The service & repair industry has been around for years, but recently it has been becoming a large buzz word in wireless. But it’s more than just cell phone repair; it’s the ever-changing landscape of what needs to be repaired. These products range from cell phones and drones to even home security systems.  It’s a fast-paced industry that will continue to change and in order to allow for that change—while still being able to grow and profit—retailers need to be thinking about processes. 

Read More

[Vlog] Wireless for the Holidays

You've almost made it through the busiest retail season of the year. It's time to celebrate!

On Retail Management, on Digital Signage, on Endless Aisle and Dropship, iQmetrix is happy to support your wireless business through every sale. Whatever your business needs, we have you covered — even during the holidays. Don't believe us? Watch our video blog and see for yourself!

Read More

[Case Study] 3 Ways Bluegrass Cellular is Leveraging Solutions for Growth

Bluegrass Cellular has recently launched iQmetrix’s POS + Retail Management Solution, RQ, as part of their Omnichannel initiative. I was lucky enough to sit down with Jason Raymer, Bluegrass Cellular’s Director of Sales, to chat about the key reasons why they chose RQ as their POS for their entire channel.

Read More

Wireless Revolution: How Independent Retailers Will Shift in 2018

Drive through the downtown core and it can feel like there are just as many wireless retailers as there are gas stations or restaurants. The differences between each wireless retailer may not be immediately apparent, as many have similar product lines, stores sizes, staff mix, and target market. As a result, each independent outlet must make a concerted effort to differentiate themselves through the best customer service and technology in order to compete in a crowded market. Here are some of our top predictions for how independent wireless retailers will evolve in 2018:

Read More

The ROI of Equipping Your In-Store Staff with Comprehensive POS

Choosing a point of sale (POS) system is kind of like getting married—you want to know what you’re getting into before you tie the knot and commit. Will your POS system work for you long-term? Can it fit the needs of your business as you scale? Will it integrate with third-party offerings that enhance your customer service?

Read More

Top 5 Reasons iQmetrix Should Be Your Go-To Wireless POS Software

Your POS system is the central hub for your business and the heartbeat of transactions, so choosing a new POS system can be a very daunting task. It’s intimidating and overwhelming to implement new technology — two reasons why retailers often avoid it at all costs. But what about the risk that comes with having the wrong tools or system in place? That thought should be just as scary. Without the right POS, you run the risk of missing the opportunity to grow your business quickly or at all.

Read More

Why You Should Be Using (S)Carrier Integrations

In a constantly changing and fast-paced industry like wireless, the saying 'time is money' has never rung more true. Watch this video blog as we discuss the many reasons why wireless dealers are saving time and money by using carrier integrations.

Read More