Day Two of NRF Retail's Big Show is officially underway. iQmetrix's booth (#4325) will once again be packed full of the latest in customer experience technology and solutions to power and streamline retailers' back-of-house operations.
The holiday season is over and that means back to work. If you’re in retail, you know that also means event season is upon us beginning with CES (January 6th - 9th) and NRF (January 17-19th).
Two weeks ago, while we were at NRF 2014 in New York City, we partnered with global retail consultancy Envirosell and its founder Paco Underhill (author of "Why We Buy") to host a number of NYC Store Tours.
In the week after NRF, a lot has been made about retailers trying to implement new technology to deliver an omnichannel experience and compete with Amazon.
According to the National Retail Federation, employee theft cost companies $34.5 billion in 2011, accounting for 43.9% of total losses, wrote John Patrick Pullen of Entrepreneur magazine (Oct. 24).
Mashable reported last week (March 9) that Nike is opening a new pop-up store in the U.K. to promote its "Nike+ Fuelband" running bracelets.
At iQmetrix, we've been hard at work building products to help retailers enhance the in-store customer experience. Our RQ Retail Management solution streamlines the POS and back-of-house operations, while our XQ Interactive Retail solutions shore up the front-end, consumer interface within the store.
Two days ago, we blogged about the emergence of the "omnichannel experience" in retail, which (through technology and physical interaction) allows merchants to connect with customers on several channels simultaneously.
The Harvard Business Review published a couple of articles last week that could very easily leave retailers confused and bewildered.