I recently came across a video demo from nsquared, a Microsoft partner in Australia that perfectly showcases a multi-channel experience.
In May of this year, Apple celebrated the 10th anniversary of its highly successful Apple stores. How successful?
RetailCustomerExperience.com reported (Aug. 26) that an Emphatica survey of over 16,000 consumers found that self-checkout is the most valued technology in their grocery shopping experience.
iQmetrix, in partnership with DigitalPersona, is proud to offer Biometric Authentication in RQ. Exclusively compatible with DigitalPersona fingerprint scanners, iQmetrix offers clients the ability to maximize security and increase accountability through fingerprint authentication in RQ.
Will Reese recently wrote an article for Fast Company Design (Aug. 18) calling out retailers' failure (to date) to engage with customers who are using their smartphones in-store.
Verizon launched a new Application Innovation Center in San Francisco on Aug. 10.
Last month, an American blogger called BirdAbroad uncovered a fake Apple store in Kunming, China and made headlines worldwide.
Jakob Nielsen of Useit.com recently identified (July 5) a design flaw in The Wall Street Journal's iPhone app.
Imagine subscribing to a magazine on your iPad that could predict your news consumption tendencies, automatically feeding you content you would otherwise have to look up on your own, daily.
A new study by J.D. Power and Associates has found that overall customer satisfaction is higher among contract-based customers than prepaid or non-contract ones.