Customer Experience

Selling Technology by Befriending Your Customers

Senior Vice President of iQmetrix Payment Solutions, Tabitha Creighton (pictured), reflects on the key takeaways …
Customer Experience

How Wireless Retailers Can Make Customers Feel Heard

In a highly competitive sector like wireless retail, every advantage matters. And while it's important to focus on …
Dropship

[Vlog] Wireless for the Holidays

You've almost made it through the busiest retail season of the year. It's time to celebrate! On Retail Management, …
Wireless Trends

Why Digital Signage Should Be in Your 2018 Merchandising Budget

Considering retail stores are becoming increasingly high-tech, incorporating digital signage into a brand's visual …
Dropship

Dropship and Endless Aisle are a No-Brainer for Service & Repair

The dynamic duo of Dropship and Endless Aisle are the products your service & repair shop needs to ramp-up revenue …
Dropship

5 Ways Endless Aisle & Dropship Will Help You Ship for the Holidays

Black Friday is less than a month away and the holiday season is almost upon us. Online and in-store sales will …
Customer Experience

Are You Scaring Away Customers? 3 Tips to Improve the Wireless Store Experience

Halloween may be fast approaching but I’ve experienced some downright terrifying situations in wireless stores …
Customer Experience

How to Use Customization to Encourage Wireless Device Purchases

The science of consumer psychology has advanced significantly in recent years. This is true for both our ability …
Customer Experience

POS and CRM: A Perfect Match for Retailers

As a retailer, you most are likely using a POS System. You are also most likely using a CRM.  But do you know if …
Customer Experience

The Future is Mobile: How to Get Your In-Store Strategy in Line

Carriers are expecting the in-store experience to go completely mobile but it’s not as simple as plunking iPads in …
Retail Operations

Why an Integrated CRM is Essential for Wireless Retail

As a wireless retailer, you want to find ways to provide seamless experiences to your customers both online and …
Customer Experience

3 Things to Look for When Choosing a POS for Your Repair Shop

Last week I attended the Wireless Repair Expo which was put on in partnership with Mobile World Congress Americas’ …