Retail Operations

Who's in Charge of Managing Data at Your Wireless Retail Store?

Wireless retailers have developed a reciprocal relationship with customers. The retailer provides an innovative …
Business Intelligence

Turning Data into Information; Why is it So Important?

Your business is likely always collecting data, and sorting through it all can be very overwhelming. Studies …
Retail Operations

Don't Just Survive — Thrive This Holiday Season

This holiday season you're going to have increased traffic. Are you prepared to maximize your sales with this …
Business Intelligence

4 Data Points to Track Customer Satisfaction

Have you ever called a customer service number, and then sat on hold for 20 minutes? Not only was listening to the …
Retail Operations

How Big Data Can Improve the Wireless Customer Journey

Customization is the name of the game when it comes to building relationships with customers. Just as a gift is …
Retail Operations

How to Test the Success of Your Omnichannel Strategy

For wireless retailers' business strategies to succeed, they need to incorporate feedback. Companies pursuing an …
Customer Experience

Game of In-Store Technology: 4 Retailers Seeking the Throne

If you are a regular reader of the iQmetrix blog, you know we talk a lot about the in-store experience, …
Retail Operations

3 Simple Steps to Build Your Omnichannel Presence

Omnichannel retail strategies unite online and offline channels to deliver a unified shopping experience to …
Retail Operations

3 Creative Ways to Use Data to Boost In-Store Traffic

The omnichannel framework—a must for large retailers and small- and medium-sized enterprises alike—directs …
Business Intelligence

3 Tips For Small Medium Business Success

So, you’re a small/medium business (SMB); not selling lemonade on the corner, but not taking over multiple floors …
Retail Operations

Become Data Driven to Optimize Seasonal Merchandising

What can we say about data? To quote the legendary country music star Tim McGraw, “I like it, I love it, I want …
Customer Experience

Customer Loyalty: What Keeps a Customer Coming Back?

There are a handful of brands that I’m extremely dedicated to. In most cases, I will go completely out of my way …