my RQ: RQ Data at Your Fingertips

Nov 17, 2010 — Allan Pulga

The biggest advantage of smartphone technology is the ability to access real-time information on the go. Whether you follow news, sports or social media, your smartphone keeps you connected. Now, with my RQ, wireless retailers can also stay on top of their business’ vital RQ data, even when they’re away from their desks.

An enhanced version of the PocketiQ app, myRQ is available for BlackBerry, iPhone/iPad, Android and Windows Phone devices. The app links directly to RQ higher and features a brand-new user friendly interface. “If you’re familiar with the interface of RQ, you’ll immediately feel comfortable with myRQ,” says Garett Rogers, iQmetrix’s head of design for the new app. “We’ve improved considerably from myiQ, with more security and better responsiveness.”

Retailers can use it to view real-time reports and dashboards, access customer, product and employee information and create activities. Executives and managers can access key performance metrics for faster decision-making. Mobile sales and service teams can use PocketRQ to access customer profiles, service requests and product information. Likewise, front-line staff can use the app to access customer, product and inventory information without having to run to the point-of-sale terminal.

New features to myRQ include:

  • Manager Override Code generation
  • Scan anywhere Android devices
  • Save your favorite reporting
  • Executive Reports: Inventory and Finance
  • Top and botton locations and search by all company regions
  • Top and bottom employees and search by all company regions
  • Security paralleled from RQ

“The best thing is that our managers could be out eating dinner and still be able to know what’s going on in our stores. The real-time reports are a great feature to have,” said Shaun Frescott of Premier Locations, a US Cellular National Agent in Tulsa, Okla.

If you would like a free trial of myRQ or have questions about purchasing an ongoing license, please contact you Customer Success Managers.

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Topics: RQ, Mobile Industry

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