The Latest Scoop on Wireless Retail

Daily Dose of iQ: Google Looks to Monetize Mobile Search

Above photo: Scott Huffman, left, and Amit Singhal of Google. With voice search, Google learned it had trained people to use keywords. (Photo credit: Peter DaSilva for the New York Times)

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Indianapolis Welcomes Moorehead TCC Group

It could very well be the friendliest city in all of the USA, and it evident as Indianapolis hosted both the Women's Final Four NCAA basketball tournament as well as hundreds of Moorehead TCC employees and agents.

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iQwaldo in Detroit

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TIO-RQ4 Integration Going Live Soon

iQmetrix is launching the RQ4 integration of TIO Networks’ bill payment processing service this week to beta clients, with a full ramp up expected in the next two weeks.

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RQ4 Tips: Min/Max Settings

Did you know you can set all of your company's inventory Min/Max settings in seconds?

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Daily Dose of iQ: Billboards that Target You

On April 16, Sarah Kessler of Mashable.com reported on a new startup that is bringing the future -- targeted billboard advertising -- to present day.

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AT&T to Launch M-Commerce App; Google Expands NFC Check-ins

As near field communication (NFC) technology makes its way to more and more smartphones, AT&T isn’t convinced the average consumer is quite ready to adopt the technology for making m-commerce payments. As a result, the company is launching an m-commerce app of its own, for consumers to use in the meantime.

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Daily Dose of iQ: Tablet Market Evolving

High Demand for iPad 2

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Daily Dose of iQ: Take Surveys with a Grain of Salt

IKEA: Confusing layout = more impulse buys

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iQwaldo in Dallas

MetroPCS Meets in the Big D - Central Texas MetroPCS Agents met recently in Dallas for a day of meetings and awards. As usual, iQmetrix was present to celebrate with our many MetroPCS customers and to also discuss the future with our partners and MetroPCS executives.

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5 Keys to Positive Phone Shopping Experiences

Shopping for a mobile phone is a confusing and frustrating process. Customers are often lost in a myriad of devices, carriers, rate plans, features and accessories. And even when they choose a phone they want, the activation process can be long and tiresome.

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Sales: Close the Deal with Urgency

If your store has experienced reduced traffic of late, your salespeople likely don't need a reminder to stay hungry for their next close. That said, it doesn't hurt to step back and examine one's own sales strategy from an outside perspective – to focus on being aggressive and having a sense of urgency.

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Building a Culture of Employee Appreciation

At my first-ever retail job, as a clothing salesperson for a summer job, I was most motivated by money: commissions. The store wasn’t very busy, so when customers came in, I was interested in speaking with them and providing good service – both to get more sales but also to make the time pass faster.

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