The Latest Scoop on Wireless Retail

How to Grow Your Wireless Store with Limited Retail Space

Customers want great experiences at every touchpoint so businesses need to go above and beyond.

There has been a fundamental shift in retail; when it comes to bricks and mortar, gone are the days of transaction-focused operations. Shoppers are now flocking online to research and order products. To remain competitive during this change, retailers must now consider utilizing all retail channels to make sure they are keeping the customer experience streamlined. 

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3 Reasons You Should Register for Meetup

Psst...There are only four days left until the start of the iQmetrix Meetup. 

Haven't secured your spot? Don't worry! You still have time to register and join iQmetrix in sunny Scottsdale. With an action packed itinerary, endless networking opportunities, and some time for RA + R, this is an event you won't want to miss. 

Here are 3 reasons why you need to register to attend the Meetup, right now.

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Learn How to Personalize the In-Store Sales Experience with iQmetrix at MWCA

As any wireless retailer knows, personalization is key for connecting with today's consumers. Online and in-person shoppers alike are becoming increasingly accustomed to experiences that seamlessly reflect their wants and needs. As omnichannel marketing strategies become the norm, retailers who know how to personalize the sales experience will stay ahead.

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3 Steps to Enable Sales Associates to Sell More Product

During my time in university I worked in a few jobs and while they were in different industries, a foundation in sales was the common ground. Of all my roles, my favourite was a position with the little-known company, Home Depot. It was there that I learned three very simple, yet very important principles that helped me close more sales than nearly all of my fellow employees. With these principles, I was able to create a process that satisfies customers and results in a successful sale.

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Retail 101: How to Choose a POS System

Choosing a point of sale (POS) system is kind of like getting married—you want to know what you’re getting into before you tie the knot and commit. Will your POS system work for you long-term? Can it fit the needs of your business as you scale? Will it integrate with third-party offerings that enhance your customer service?

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6 Tips to Support Sales Associates When Introducing New Technologies

Today’s customers have high expectations of digitally enabled sales associates. According to a Forrester Report, when shopping in store:

  • 60% of customers expect mobile equipped sales associates to be able to look up product information.
  • 58% of customers expect mobile equipped sales associates to be able to check additional store inventory.
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8 Ways to Retain Your Best Employees and Ensure They Never Want to Leave

The following is a guest blog post from our partners at Statflo

After putting in so much effort to research, attract, screen, interview, hire and train the right person for the job, it’s devastating when they decide to leave prematurely. And yet, it happens all the time.

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Is RFID Really the Future of Retail?

There has been a lot of buzz recently about radio-frequency identification (RFID) technologies and their potential to drastically change the retail industry. For those of you who need a quick refresher, RFID uses electromagnetic fields to automate the tracking of merchandise. These technologies give retailers the ability to track items through every point of the supply chain—from the warehouse right to the store shelves.

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5 Reasons to walk over from the Wireless Repair Expo to MWCA

With Mobile World Congress Americas (MWCA) and the Wireless Repair Expo quickly approaching, it’s time to start putting together a game plan on how best to go about tackling the two shows and the massive show floor.

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Why Prepaid Dealers Need to Offer Device Repair Services

The Prepaid Expo this past week offered valuable sessions for any dealers in the prepaid sector or those looking to enter it. Discussions ranged from how to prevent fraud and money laundering, to looking at alternate revenue streams, to an overview of the prepaid landscape.

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4 Data Points to Track Customer Satisfaction

Have you ever called a customer service number, and then sat on hold for 20 minutes? Not only was listening to the elevator music annoying, but you also spent 20 minutes of your life waiting to solve a problem that probably only took five minutes to fix.

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7 Benefits of Having a Modern Payment System in Your Corner

What is a Modern Payment System?

A modern payment system directly integrates to your point of sale and delivers a robust payment experience for both merchant and customer. It connects merchants to a total payment ecosystem, from merchant services to remote terminal solutions, to hardware procurement.

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An Interview on the Future of Wireless Repair: Where the Industry’s at and Where it’s Going

If you’ve attended any wireless repair events, you’re likely (or should be) familiar with Michelle James. Michelle is the producer behind Wireless Repair Events and most notably the Wireless Repair EXPO and is dedicated to building the repair community alongside strengthening the standards within the industry.

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