Retail Operations

Who's in Charge of Managing Data at Your Wireless Retail Store?

Wireless retailers have developed a reciprocal relationship with customers. The retailer provides an innovative …
Retail Operations

Online to In-Hand: Managing Virtual Inventory

In the highly competitive landscape that is retail, it’s all about saying “yes” to your customer—“yes, we have …
POS

5 Ways a POS Software Can Improve the Customer Experience

A POS system is traditionally viewed as a back-end solution, used to process sales and accept payments. However, a …
Omnichannel Retail

The Death of Boring Retail

In case you haven’t heard, physical retail stores are dying. In 2018 alone, there have already been multiple large …
Omnichannel Retail

Are Online or In-Store Customer Journey's More Successful?

You may be tired of the debate over brick-and-mortar vs. online retail—and rightfully so. As new technologies …
Payments

The Right Device: Five Things to Consider Before You Buy Payment Hardware

EMV: three years ago, those letters, and a lot of technology expense, turned the U.S. payments landscape on its …
Wireless Trends

Get Prepared for the Mobile Carriers Show

Unsure if you should head to Las Vegas for the CCA Mobile Carriers Show (MCS), March 27-29, 2018?  Already …
Payments

Dispelling the Most Common EMV Misconceptions

Between July 2015 and June 2016, only 7% of all U.S. card-based transactions involved an EMV card. Over the next …

An E-commerce for Everyone

Today, shopping online is mainstream: in 2017, an estimated 60% of the us population made a purchase online in the …
Omnichannel Retail

[Video] What the Heck is an API and Why Would you Need One?

I have a confession to make. When I entered the software world, I didn’t really understand what an API was. I knew …
Customer Experience

[Vlog] Meet the RQ Bootcamp Experts

RQ's functionality is custom-made for your wireless business and RQ Bootcamp is the tailor-made training to make …
Retail Operations

Leading with Excellence in Device Repair

There is no finish line when it comes to learning, networking or growing your business. The name of the game is …