The Latest Scoop on Retail

Increase Visibility Across Multiple Retail Locations

The following blog was written by iQmetrix Integrated Partner, Envysion, exploring how to improve operational efficiency with integrated video surveillance. 

When you walk into one of your wireless retail locations, you instantly start conducting a thorough visual survey to see if everything is as it should be. Are the employees observing the dress code? Is your product inventory displayed neatly? Are customers being greeted as they come through the door? You observe a few procedural violations to nitpick before going about your business, but these small breaches of policy are only from the store you can see. But what about your other locations?  

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Which Retail Metrics Are You Reporting On? (And What Are You Missing?)

Many of the metrics that retailers track today are the same ones that they have been tracking for years. They are looking at the number of people who walk through the door, the size of the average sale, and overall profits and losses.

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Understanding the Cost Benefit of Drop Shipping

Before you can understand the benefits of drop shipping, it's important to know exactly what drop shipping is. By definition, drop shipping is a retail fulfillment model where products are purchased from third parties and sent directly to the customer. The retailer never actually deals with the inventory—they simply facilitate the sale.

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What to Consider When Choosing a POS

When you’re able to take the plunge and choose a POS for your cell phone or repair store, there are a few things you should think about. You want a full, robust, and dependable software that will help with all the problems you encounter and that has all the functionalities your unique business needs to succeed.

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How to Thrive in the Booming Repair Industry

Are you looking to get into the business of repair? Or maybe, you already have a shop but want to improve on your day-to-day operations? Well, I interviewed the perfect person to give you all the need-to-know details on the device repair industry. Marty Yaskowich, VP of Customer Development at iQmetrix, is active in the repair space, and he sat down with me to lay out some helpful tips and tricks on how your repair service can grow.

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How Soon Will AI Change the Retail Landscape?

In 2016, the size of the retail AI market was less than US$1 billion. By 2025, it’s projected to grow to over US$27 billion. AI is undoubtedly going to become a dominant tool in retail—the question is, how soon will the retail sector feel this change and how deeply will it be impacted?
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Physical Stores, Virtual Inventory

My latest blogs have centered around the continued shift in the retail landscape that we have all been experiencing. And these changes haven’t gone unnoticed by those outside of the retail sphere, as displayed in an article I read the other day.  In The Store (It would seem) Is Not Dead (at Least for Now), penned by Carl Swanson, Kenneth Himmel was interviewed; Himmel is the president and CEO of the retail development company Related Urban.

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4 Ways Your Cell Phone Retail Store Can Go Green This #WorldEnvironmentDay

If you’ve checked Twitter lately, you will see that today—June 5th—is #WorldEnvironmentDay. World Environment Day is “the United Nations’ most important day for encouraging worldwide awareness and action for the protection of our environment.” This initiative of global environmental awareness is the “people’s day” for doing something to take care of the Earth meaning that you can go green in your local cell phone retail shop, across your network of shops, and anywhere in between!

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3 Ways to Use Google Physical Web in Retail

The following is a guest post from Cate Trotter of Insider Trends

Are beacons part of your retail strategy? Are you taking the traditional approach or the Google one? While the majority of beacons used in retail are designed to work with a specific app, Google’s Physical Web is a much more open concept. The main issue with current beacons is that they require customers to download and open a specific app in order to trigger your content. This is a significant barrier to uptake.

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5 Simple Steps to Omnichannel Fulfillment for Cell Phone Stores

When shopping in your store, customers want what they want, when they want it, and where they want it. Sounds easy enough, right? Of course not. The concept of omnichannel can seem overwhelming at times and trying to meet customer’s omnichannel expectations can feel like too much.

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How Wireless Retailers Can Compensate for Seasonal Lulls

All retail businesses are susceptible to seasonal peaks and lulls. Exactly when businesses experience these highs and lows is dependent upon factors like the business’s location and product category—after all, winter coats will of course be more popular during the winter season, and this season occurs at different times of the year around the world—but for wireless retailers everywhere, November and December are undeniably the best months for business. Approximately 30% of all the electronics sold annually in the U.S. are purchased between Thanksgiving and the Christmas holidays, with Apple alone selling more than 77 million iPhones in the just last quarter of 2017. ‘Tis truly the season to be a wireless retailer.

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4 Benefits of Using a Retail POS System in Your Repair Shop

For those of us who have had the misfortune of breaking our phones, we can all remember the awful shattering sound it made after it plummeted to the floor. In 2017, SquareTrade, a company that insures smartphones, reported that “a cellphone in the U.S. breaks every two seconds.” With the increasing popularity of these expensive, yet fragile smartphones, it’s no surprise that the repair industry has seen a boost in sales over the past few years.  

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Sink or Swim: Why Omnichannel is Becoming a Must For Modern Retailers

Omnichannel no longer separates a few brands from the pack—it has become the gold standard for retail marketing. 

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