Retail Operations

Why an Integrated CRM is Essential for Wireless Retail

As a wireless retailer, you want to find ways to provide seamless experiences to your customers both online and …
Customer Experience

3 Things to Look for When Choosing a POS for Your Repair Shop

Last week I attended the Wireless Repair Expo which was put on in partnership with Mobile World Congress Americas’ …
Customer Experience

How to Customize the Wireless Retail Experience

The vast majority of Americans are no longer first-time mobile phone buyers. In fact, as of 2016, 95% of Americans …
Retail Operations

Happy Second Anniversary, EMV Liability Shift: The State of EMV in U.S. Retail

The 2015 EMV liability shift was implemented nearly two years ago, and a lot has changed in the world of retail …
Customer Experience

3 Psychology Tips to Boost Foot Traffic To Your Store

As a wireless retailer, you have probably already tried a few tactics to improve your store's foot traffic. Maybe …
Customer Experience

How to Grow Your Wireless Store with Limited Retail Space

Customers want great experiences at every touchpoint so businesses need to go above and beyond. There has been a …

3 Reasons You Should Register for Meetup

Psst...There are only four days left until the start of the iQmetrix Meetup.  Haven't secured your spot? Don't …
POS

Learn How to Personalize the In-Store Sales Experience with iQmetrix at MWCA

As any wireless retailer knows, personalization is key for connecting with today's consumers. Online and in-person …
Customer Experience

3 Steps to Enable Sales Associates to Sell More Product

During my time in university I worked in a few jobs and while they were in different industries, a foundation in …
POS

The ROI of Equipping Your In-Store Staff with Comprehensive POS

Choosing a point of sale (POS) system is kind of like getting married—you want to know what you’re getting into …
POS

Retail 101: How to Choose a POS System

Choosing a point of sale (POS) system is kind of like getting married—you want to know what you’re getting into …
Wireless Trends

6 Tips to Support Sales Associates When Introducing New Technologies

Today’s customers have high expectations of digitally enabled sales associates. According to a Forrester Report, …