The Latest Scoop on Retail

Is RFID Really the Future of Retail?

Sep 01,2017 — Collin Prior

There has been a lot of buzz recently about radio-frequency identification (RFID) technologies and their potential to drastically change the retail industry. For those of you who need a quick refresher, RFID uses electromagnetic fields to automate the tracking of merchandise. These technologies give retailers the ability to track items through every point of the supply chain—from the warehouse right to the store shelves.

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5 Reasons to walk over from the Wireless Repair Expo to MWCA

Aug 29,2017 — Madison Dufault

With Mobile World Congress Americas (MWCA) and the Wireless Repair Expo quickly approaching, it’s time to start putting together a game plan on how best to go about tackling the two shows and the massive show floor.

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Why Prepaid Dealers Need to Offer Device Repair Services

Aug 28,2017 — Megan Slinn

The Prepaid Expo this past week offered valuable sessions for any dealers in the prepaid sector or those looking to enter it. Discussions ranged from how to prevent fraud and money laundering, to looking at alternate revenue streams, to an overview of the prepaid landscape.

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4 Data Points to Track Customer Satisfaction

Aug 25,2017 — Tara Bartlett

Have you ever called a customer service number, and then sat on hold for 20 minutes? Not only was listening to the elevator music annoying, but you also spent 20 minutes of your life waiting to solve a problem that probably only took five minutes to fix.

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7 Benefits of Having a Modern Payment System in Your Corner

Aug 22,2017 — Margeaux Girardin

What is a Modern Payment System?

A modern payment system directly integrates to your point of sale and delivers a robust payment experience for both merchant and customer. It connects merchants to a total payment ecosystem, from merchant services to remote terminal solutions, to hardware procurement.

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An Interview on the Future of Wireless Repair: Where the Industry’s at and Where it’s Going

Aug 21,2017 — Beth Wanner

If you’ve attended any wireless repair events, you’re likely (or should be) familiar with Michelle James. Michelle is the producer behind Wireless Repair Events and most notably the Wireless Repair EXPO and is dedicated to building the repair community alongside strengthening the standards within the industry.

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5 Ways an Integrated POS can Help Streamline your Cellphone Business

Aug 18,2017 — Sophie McKee-Wright

In iQmetrix’s Survival Guide for Wireless Retailers, we take a look at where the industry began and where we are now. As the guide puts it, “Looking back on how far we’ve come in just a decade, and knowing what’s on the horizon (think Internet of Things and billions of connected devices), the future is very bright for wireless retailers, if they can keep up with the speed of innovation and consumer expectations. It will be survival of the fittest, and the battleground will be the point of sale.”

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3 Things to Help You Get Ready for Mobile World Congress Americas

Aug 16,2017 — Madison Dufault

With an estimated 30,000 people attending the debut of Mobile World Congress Americas (MWCA), it’s sure to become one of the premier events of the wireless industry. 

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3 Things to Consider When Redesigning Your Store for the Future

Aug 14,2017 — Christopher Krywulak

With e-commerce sales taking an increasing amount of the retail market share over the past few years, there has been speculation that brick-and-mortar stores will not stand the test of time.

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iPhone Launch vs. iQmetrix Meetup: 4 Reasons You Shouldn't Miss One for the Other

Aug 10,2017 — Stacy Hamer
Worried about the upcoming iPhone launch? Here's why the iQmetrix Meetup might just be the best place to be!
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What Issues Are Facing Prepaid Dealers in Today's Wireless World?

Aug 10,2017 — Megan Slinn

Prepaid dealers in the wireless industry are facing a variety of constraints. Dealers need to ensure they are staying a cut above the rest and implementing features and products that can help them bring in extra revenue and create a great experience for their staff and customers.

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5 Tips to Get More Customers to Your Cellphone Store

Aug 09,2017 — Tanya Floer

With the surge towards online shopping, is the end near for traditional wireless retail space? 

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Preparing for the 2017 Prepaid Expo: 2 Sessions You Need to Attend

Aug 07,2017 — Channing Kochylema

It’s the 10-year anniversary of the Prepaid Expo and this year’s lineup offers a packed schedule full of valuable content that we’ve all come to expect from this event.

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