The Latest Scoop on Wireless Retail

Daily Dose of iQ: Tablet Market Evolving

High Demand for iPad 2

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Daily Dose of iQ: Take Surveys with a Grain of Salt

IKEA: Confusing layout = more impulse buys

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iQwaldo in Dallas

MetroPCS Meets in the Big D - Central Texas MetroPCS Agents met recently in Dallas for a day of meetings and awards. As usual, iQmetrix was present to celebrate with our many MetroPCS customers and to also discuss the future with our partners and MetroPCS executives.

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5 Keys to Positive Phone Shopping Experiences

Shopping for a mobile phone is a confusing and frustrating process. Customers are often lost in a myriad of devices, carriers, rate plans, features and accessories. And even when they choose a phone they want, the activation process can be long and tiresome.

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Sales: Close the Deal with Urgency

If your store has experienced reduced traffic of late, your salespeople likely don't need a reminder to stay hungry for their next close. That said, it doesn't hurt to step back and examine one's own sales strategy from an outside perspective – to focus on being aggressive and having a sense of urgency.

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Building a Culture of Employee Appreciation

At my first-ever retail job, as a clothing salesperson for a summer job, I was most motivated by money: commissions. The store wasn’t very busy, so when customers came in, I was interested in speaking with them and providing good service – both to get more sales but also to make the time pass faster.

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Apple, Intel Halt Use of Conflict Minerals from Africa

Apple and Intel have agreed to stop using conflict minerals in the manufacturing of their products, as part of a tech industry initiative to avoid possible controversy in light of federal regulators’ efforts to ensure ethical global manufacturing, reported Kat Asharya of Mobiledia.com (April 5).

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Smartphone Adoption at All-time High: Going Up 50% in 2011

IDC predicted last week (March 29) that the global smartphone market will grow by 49.2 percent in 2011, as more consumers and businesses turn in their feature phones for smartphones.

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Hosting user group meetups and other events at iQmetrix

Now that we've got a number of user group meetups and open office events under our belt, it's time to spread the word a bit more broadly that we're happy to host events at our office here in Vancouver.

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AT&T to Buy T-Mobile USA for $39 Billion

AT&T announced Sunday (March 20) that it had agreed to buy T-Mobile USA from Deutsche Telekom for $39 billion, in a deal that would push AT&T past Verizon Wireless as the biggest U.S. carrier. The merger is expected to take up to a year to close.

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XQ Transforms Shopping Experience for Wireless Consumers

iQmetrix is launching XQ Interactive Retail, its revolutionary new digital media solution, this week at CTIA 2011 in Orlando, March 22-24.

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RQ4 Tips: Report Filters

"I have used the report filters quite often with clients, to make standard reports present data more concisely," explains iQmetrix Customer Success Manager Dave Henning.

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CTIA 2011: Day 1 Highlights

AT&T/T-Mobile deal dominates Day 1

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