The Latest Scoop on Wireless Retail

Disney CEO: Give Shoppers an Entertaining, Interactive Experience

Disney is putting a high-tech, interactive spin on its retail stores, using mobile checkouts and massive animated screens to catch consumers’ attention.

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Holiday Salesperson Checklist

Have you already fired up your sales team to have a high-performance holiday season? Are they prepared to answer the most frequently asked customer questions? Do they know what's expected of them?

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Christmas Bonus: 8 Fringe Benefits to Offer Employees

Show your employees your appreciation with a little something extra this Christmas. After all, it's the season of giving! And why not offer them a gift that gives back to you: improved retention, a boost in morale and a competitive advantage for your company.

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Corporate Users Embracing iPad Alternatives

Two weeks ago, a Samsung executive told Jun Yang of Bloomberg News (Nov. 18) that his company expects demand from businesses will boost sales of its Galaxy Tab device.

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Most Smartphone Owners Not Loyal to Their Brand: Survey

The majority of global smartphone users (56 percent) polled by German marketing company GfK said they were keeping their options open about which phone they would buy next, “with only Apple commanding a significant degree of loyalty,” reported Georgina Prodhan of Reuters (Nov. 29).

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iQmetrix at Verizon Premium retailers event in Chicago: Ken Burdon's Blog

Chicago is the place to be this week as Verizon entertains its Midwest-area Premium retailers.  Fifty dealers representing 1,200 retail doors converged on the Trump Hotel in downtown Chi-Town and iQmetrix is in the mix.  With the acquisition of Alltel, Verizon is now the largest carrier with more than 92 million subscribers nationwide and growing.

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my RQ: RQ Data at Your Fingertips

The biggest advantage of smartphone technology is the ability to access real-time information on the go. Whether you follow news, sports or social media, your smartphone keeps you connected. Now, with my RQ, wireless retailers can also stay on top of their business’ vital RQ data, even when they’re away from their desks.

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Christmas Shoppers will be Using Apps

According to the an October study conducted by Mobile Marketing Association, 59 percent of mobile consumers plan to use their phones for shopping and planning purposes this holiday season, and 64 percent plan to scout out deals on their phones before heading to the stores, reported Eric Zeman of InformationWeek (Nov. 10).

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YouTube Marketing: Orabrush's Success

Back in May, we ran an article about using YouTube to market your wireless business (see YouTube article). At two billion views per day, the most popular video-sharing website on Earth is watched more than double the prime-time audience of ABC, CBS and NBC combined.

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RIM Pricing PlayBook Below $500

Last month (Oct. 6), we reported Research In Motion had unveiled its first tablet computer, the BlackBerry PlayBook on Sept. 27. I quoted PCMag.com’s Sascha Segan, who speculated the device’s price point being between $600 and $850.

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Gartner: Android Running 25% of World's Smartphones

Google’s Android operating system accounted for 25.5 percent of worldwide smartphone sales in the third quarter, according to Gartner, making it the No. 2 operating system behind Nokia’s Symbian OS.

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A Look at Windows Phone 7 Reviews

The first U.S. Windows Phone 7 smartphones will be available on Monday (Nov. 8), so it makes sense to look at what reviewers are saying about the new operating system. It better be good, because it’s entering an already tumultuous smartphone market dominated by Android, iPhone and BlackBerry devices.

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Competition in U.S. Smartphone Market Heats Up

More people than ever are switching to 3G technology and handset makers are waging a fierce battle to attract them to their devices and operating systems. All of it makes for an exciting period for wireless retailers.

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