News & Views Year in Review: Our Best Tips from 2010

Dec 15, 2010 — Allan Pulga

It’s hard to believe we’ve been publishing this little bi-weekly e-newsletter for five years. Since its inception, we have worked to make News & Views a valuable resource for you – our current and potential clients, wireless retailers and industry partners alike. 

Coming Soon:  New Look and Feel for News & Views

We are currently making changes to News & Views, with a brand new layout, as well as adding social media functionality to allow you to like, share, tweet or comment on individual articles. Keep an eye out for these exciting new features in the New Year.

Our Best Tips from 2010

Ever since the beginning, we’ve focused 60 percent of our content on retail advice and 40 percent on industry news and trends. Our retail advice material typically covers five business themes: sales/customer service, operations/HR, market competitiveness, advertising/marketing and e-commerce/business development. 

Just like our award-winning flagship product, RQ4, our newsletter helps you find ways to improve all aspects of your wireless business.

Listed below are the best Retail Tips articles of 2010. Thank you for subscribing to iQmetrix News & Views. Enjoy, happy holidays and best wishes for the New Year.

Sincerely,

Allan Pulga
Manager, Communications
iQmetrix
AllanP@iQmetrix.com

 

Sales/Customer Service:
Don't Be a Vulture: Customer Satisfaction vs. Sales Focus
Quality Assurance: The Balance between Good Service and Profitability
Consumer Reports: Best Cellphone Buying Experience

 

Operations/HR:
Building a Culture of Employee Appreciation
Is a Merger Right for Your Business?
The No. 1 Trait Companies Seek in New Hires

 

Market Competitiveness:
iQmetrix Takes Digital Signage to the POS with Customer Facing Screens
Netbooks and Tablets: Expanding Markets for Wireless Retailers
Prepaid Market Still Growing, Evolving
Should Carriers Close Their Brick-and-Mortar Stores?
Half of Consumers Don't Know When Phone Contract Expires: Survey

 

Advertising/Marketing:
New Options for Offering Mobile Coupons
Do You Sell the Network or the Device?
Foursquare and its Potential for Wireless Retailers
John Jantsch: Top 10 Social Media Tools to Generate Referrals

 

E-commerce/M-commerce/Business Development:
New Technology: Retailers Connecting with Customers' Smartphones
M-Commerce: Will Mobile Payment Gain Mainstream Acceptance?
Mashable: Top 5 M-Commerce Trends for 2010
Your Website: 10 Things Customers Want

Topics: Retail Operations, Mobile Industry, Customer Experience, e-Commerce, Retail Marketing

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