VANCOUVER, BC - Sept. 8, 2014 - iQmetrix, the leading provider of retail management software for the North American wireless industry, today published an inforgraphic with Retail TouchPoints called "A Platform For Omnichannel Success" (view full infographic below).
The infographic content is based on a more extensive whitepaper entitled "Omnichannel Retail Moves from Channel to Platform," which iQmetrix also published in collaboration with Retail TouchPoints.
Highlights from both the whitepaper and infographic include:
- How Today's Consumers are Shopping: (Various stats)
- Retailers' Omnichannel Aspirations: (Various stats)
- The Omnichannel Delivery Gap: (Various stats)
- Conclusion: Retailers want to improve their ability to deliver omnichannel experiences. By adopting sophisticated platform technology, they can facilitate the delivery of omnichannel experiences to customers.
At iQmetrix, we are passionate about retail. Our purpose is to create great experiences for retailers, their employees and the end consumer. Our products bridge the gap between physical and virtual retail channels, offering the latest in retail management and customer experience technology. XQ Interactive Retail brings elements of online and mobile shopping experiences into the physical store to engage and educate shoppers during the purchase process. RQ Retail Management is a complete system for managing all aspects of a store chain operation, including POS, ERP, inventory and HR. When integrated specifically for wireless retailers, XQ and RQ allow users to effectively manage back-of-house operations and the in-store customer experience. Founded in 1999, iQmetrix is a privately-held software as a service (SaaS) company with offices in Canada, the U.S. and Australia. www.iQmetrix.com