Posts by Tanya Floer

Retail Operations

Why Inventory Management is Important for Wireless Retailers

Inventory management is not only important for retailers, it’s one of the most important aspects in running a …
Retail Operations

Motivating Your Sales Person(alities): 4 Common Characteristics You Should Know

Do you often see the same sales staff over performing while others remain status quo? Is this because they’re …
Retail Operations

8 Actionable Tips to Turn Shoppers Into Buyers

For a retailer, the most important time of day is when your transaction count is highest, right?... Wrong. High …
Retail Marketing

Why Consumer Research is Key in 2017

How well do you know the modern consumer? What makes them tick? What do they value? Who do they aspire to be?
Retail Operations

Combating the Post Holiday Blues

Presents are unwrapped, decorations are put away and resolutions are made. The hustle and bustle of the busy …
Retail Operations

The Mobile Of It All This Holiday Season

There are now more mobile devices on the planet than people! With an estimated count of mobile devices at nearly …
Customer Experience

Multi-Channel, One Experience

Modern, smart and connected are a few words that describe today’s consumer and should be used to describe your …
Customer Experience

Customer Loyalty - It's Not For Sale

You cannot put a price on customer loyalty, you have to earn it. Although loyalty discounts are a piece of the …
Customer Experience

Disruption is Now, Differentiation is Key

Long ago were the days of your grandma’s retail space. In today’s fast paced, ever changing, competitive industry, …
Retail Marketing

Stop, Drop & Pop-Up Shop

Pop-up stores continue to be an innovative, fun and effective approach for retailers in today’s ever growing …
Customer Experience

Convert Endangered Customers to Loyal Customers

As the world of omnichannel retail closes in on us, a large focus has been around the technology behind retail …
Customer Experience

Will Retailers Be Able To Eliminate Checkout Lanes For Good?

The checkout process, the final stage of the in-store experience, can completely affect whether a consumer walks …