Sometimes indirect dealers are faced with a lot of carrier restrictions which can create issues when trying to streamline their daily operations. But don't worry! Retail solutions are ready to help. An in-store virtual experience can help you meet your goals while adhering to restrictions.
By integrating back-end and front-end processes into a centralized commerce platform, retailers are able to deliver a consistent customer experience. What it really comes down to is automation and consistency.
Customers want great experiences at every touchpoint so businesses need to go above and beyond.
There has been a fundamental shift in retail; when it comes to bricks and mortar, gone are the days of transaction-focused operations. Shoppers are now flocking online to research and order products. To remain competitive during this change, retailers must now consider utilizing all retail channels to make sure they are keeping the customer experience streamlined.
In iQmetrix’s Survival Guide for Wireless Retailers, we take a look at where the industry began and where we are now. As the guide puts it, “Looking back on how far we’ve come in just a decade, and knowing what’s on the horizon (think Internet of Things and billions of connected devices), the future is very bright for wireless retailers, if they can keep up with the speed of innovation and consumer expectations. It will be survival of the fittest, and the battleground will be the point of sale.”
According to the 2016 National Retail Security Survey (NRSS), inventory shrink accounted for 1.38% of retail sales, or $45.2 billion, in 2015. Retailers that participated in the 2016 NRSS say that employee/internal theft amounted to 35.8% of this inventory shrink.