Posts by Sophie McKee-Wright

Retail Operations

4 Human Resource Issues Wireless and Repair Retailers Can Avoid

The Wireless Telecommunication reported that the average loss of employees from wireless retail stores rose …
Repair

4 Benefits of Using a Retail POS System in Your Repair Shop

For those of us who have had the misfortune of breaking our phones, we can all remember the awful shattering sound …
Repair

How to Thrive in the Booming Repair Industry

Are you looking to get into the business of repair? Or maybe, you already have a shop but want to improve on your …
Omnichannel Retail

4 Questions to Think About When Considering Integrations

If you’ve worked with APIs before, you know how critical they can be to improving your business processes and …
Retail Operations

Online to In-Hand: Managing Virtual Inventory

In the highly competitive landscape that is retail, it’s all about saying “yes” to your customer—“yes, we have …

An E-commerce for Everyone

Today, shopping online is mainstream: in 2017, an estimated 60% of the us population made a purchase online in the …
Retail Operations

How They Work: Defining Endless Aisle, Dropship, and RQ

These days buzzwords are more abundant than ever, and wireless is no exception. Two commonly confused terms in the …
Omnichannel Retail

4 Reasons to Become an Omnichannel Business in 2018

The holiday season is in full swing, the busiest time of year for retail. In a few short weeks, when it all calms …
Interactive Retail

3 Ways to Introduce Endless Aisle Without Impacting Your Merchandising Strategy

Sometimes indirect dealers are faced with a lot of carrier restrictions which can create issues when trying to …
Omnichannel Retail

Why A Robust POS Ecosystem Can Enhance Your Omnichannel Experience

By integrating back-end and front-end processes into a centralized commerce platform, retailers are able to …
Engagement

How to Grow Your Wireless Store with Limited Retail Space

Customers want great experiences at every touchpoint so businesses need to go above and beyond. There has been a …
POS

5 Ways an Integrated POS can Help Streamline your Cellphone Business

In iQmetrix’s Survival Guide for Wireless Retailers, we take a look at where the industry began and where we are …