The Latest Scoop on Retail

Megan Howse

Recent Posts

5 Ways Repair Shops Can Diversify Revenue Beyond Repair

Jul 04,2018 — Megan Howse

There is a lot of money to be made in the repair industry, but revenue growth doesn’t just depend on just actual device repair. Repair retailers that are thinking above and beyond repairing devices and are looking at the more advanced angles of their operations that will not only be more competitive but will help them make a lot more money and scale their business much faster.

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[Video] What the Heck is an API and Why Would you Need One?

Jun 20,2018 — Megan Howse

I have a confession to make. When I entered the software world, I didn’t really understand what an API was. I knew it wasn’t to be confused with a type of craft beer, but I was struggling with understanding APIs beyond that!

I came to realize that an API, or an Application Program Interface, could help increase business efficiencies and somehow connect different software systems together but that was the extent of my knowledge.

Today we’re going to break APIs down a bit and explain just some of the things that they can do for you.

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5 Simple Steps to Omnichannel Fulfillment for Cell Phone Stores

Jun 07,2018 — Megan Howse

When shopping in your store, customers want what they want, when they want it, and where they want it. Sounds easy enough, right? Of course not. The concept of omnichannel can seem overwhelming at times and trying to meet customer’s omnichannel expectations can feel like too much.

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Understanding the Cost Benefit of Drop Shipping

May 23,2018 — Megan Howse

Before you can understand the benefits of drop shipping, it's important to know exactly what drop shipping is. By definition, drop shipping is a retail fulfillment model where products are purchased from third parties and sent directly to the customer. The retailer never actually deals with the inventory—they simply facilitate the sale.

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[Video] Meeting Customer Expectations with Dropship In-Store

Apr 25,2018 — Megan Howse

When it comes to their time in your retail store, customers have specific expectations that can make or break their shopping experience. Each time consumers encounter something that ups the ante, creating a great experience during their path to purchase, their expectations increase and as a retailer, you are now held to an even higher standard. 

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Omnichannel Retail: New Roles You Need to be Hiring Now

Apr 23,2018 — Megan Howse

For businesses' omnichannel strategies to succeed, they need professionals who are well-versed in omnichannel marketing. While this seems simple enough, many brands are only now getting up to speed.

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How In-Store Technologies Will Help You Keep the Lights On

Apr 12,2018 — Megan Howse

Think of in-store retail technology as electricity in your home. It has little value on its own, but when combined with other elements, it can have a huge impact on your life—or in this case, your business.

Say Watt? It's true!

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 5 Visual Merchandising Tactics for Wireless Retailers

Apr 04,2018 — Megan Howse

Visual merchandising is one of the most powerful tools available to modern retailers. When used correctly, it allows brands to easily showcase their products and services while also crafting a unique look and feel for their store. A strong visual merchandising strategy has incredible potential to increase sales and revenue, so retailers who neglect or overlook this fact will be doing so at their brand’s expense. With this in mind, let’s have a look at five visual merchandising tactics that work especially well for wireless retailers.

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Are Online or In-Store Customer Journey's More Successful?

Mar 20,2018 — Megan Howse

You may be tired of the debate over brick-and-mortar vs. online retail—and rightfully so. As new technologies continue to change the way people shop, many have anticipated the death of brick-and-mortar stores at the hands of e-commerce. But as our shopping habits change over time, wireless retail remains somewhat of an outlier: the in-store experience has stayed crucial to the industry, as customer education is essential to completing a sale. At the same time, the potential for selling plans and products online has changed retailers' tactics and marketing efforts. It's no wonder why so many wireless retailers are wondering which sales channels to focus their efforts on.

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How to Make the Most Out of Dropship

Jan 31,2018 — Megan Howse

Dropship is a service that allows you to integrate RQ directly with your accessory suppliers. This enables your sales associates to increase their accessory attachment rates, whether the item is in-stock or not! If you’re not familiar with Dropship, you may want to check out the basic details in our recent blog, How They Work: Defining Endless Aisle, Dropship & RQ.

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8 Simple Changes to Set Your Wireless Store Up for Success

Jan 22,2018 — Megan Howse

The beginning of a new year offers a great opportunity for retailers to assess their processes and identify places to improve efficiency. Every retailer’s goal should be to increase revenue from the year before, and sometimes all it takes to achieve a greater level of success is to make a few simple changes to existing operations. So, instead of using precious time and energy attempting to reinvent the wheel, consider some of the simple adjustments below in order to set your wireless store up for success in 2018.

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Can We Stop Talking About the Retail Apocalypse Yet?

Jan 05,2018 — Megan Howse

Has your local mall been boarded up yet? Not a store left open, tumbleweeds blowing across the empty, cracked parking lot? Isn’t Amazon forcing all the malls to close down?

Oh... you were just there yesterday and struggled to find a parking spot? We had a feeling that might be the case. See, despite all the talk, the great retail apocalypse just isn’t the doomsday some analysts expected.

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5 Omnichannel Strategies Essential for Success During the Holidays

Dec 11,2017 — Megan Howse

The holiday season is upon us, and once again wireless devices promise to be on everyone's wish list. That means retailers in this space are facing both big sales opportunities and stiff competition during the heaviest shopping months of the year.

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