Posts by Channing Kochylema

Wireless Trends

A Look Back at the RQ Bootcamp

The first annual RQ Bootcamp was held this past week at the Fairmont Scottsdale Princess resort and it went off …
Interactive Retail

A CES Map for Wireless Retailers

From January 9 - 12­, 2018, the CES consumer electronics conference will heat up the otherwise cool Las Vegas …
Retail Marketing

5 Ways Wireless Retailers Can Respond to the New iPhone Releases

In an unprecedented move, Apple has announced three new iPhones simultaneously—the iPhone 8, iPhone 8+, and the …
Wireless Sales

3 Steps to Enable Sales Associates to Sell More Product

During my time in university I worked in a few jobs and while they were in different industries, a foundation in …
Wireless Trends

Preparing for the 2017 Prepaid Expo: 2 Sessions You Need to Attend

It’s the 10-year anniversary of the Prepaid Expo and this year’s lineup offers a packed schedule full of valuable …
Wireless Trends

Who Will You Meet at the Meetup?

August is here! Why am I so excited you ask? Well, it brings with it International Beer Day, Friendship Day, and …
Retail Operations

Increasing Service & Repair Revenue Through Drop Ship

“I’ve never broken my phone screen,” said no one ever. With the advent of the cellphone and the extreme jump in …
Dropship

How Dropship is Changing the Inventory and Merchandising Game for Retailers

Many large retailers are competing on delivery options and satisfying consumer demands for a true omnichannel …
Retail Operations

It's Time to Give a Ship: Fulfill Customer Needs With Drop Ship

One of my biggest shopping frustrations is walking into a store and finding out the product I’d like to buy is out …
Customer Experience

3 Reasons Customers Visit a Wireless Store

Today’s customers are savvy, knowledgeable, and well-versed in many, if not all, aspects of the wireless retail …
Retail Operations

3 Strategies to Fully Optimize Your Drop Ship Rollout

  Having the ability to provide your customers with seemingly endless product options once seemed impossible. …
Customer Experience

Don't Miss These Key Steps to Earning Customer Loyalty

Typically, the words customer and loyalty don’t necessarily fit alongside one another in the same sentence. With …