Advanced RQ Workshop: Focus on Operations / Fraud Prevention - July 28-29 in Charlotte

Jul 27, 2015 — Megan Slinn
 

Advanced RQ Workshop: Focus on Operations / Fraud Prevention - July 28-29, 2015 in Charlotte, NC

 

Who Should Attend: This advanced 2 day workshop will cover the RQ Operations Module and Fraud Prevention using RQ. This session is intended for Operations managers, Loss Prevention or other individuals who are responsible for your organizations operational controls and fraud prevention.

Dates: July 28-29, 2015

Time: 9:00am - 5:00pm

Location: Charlotte, NC

Cost: $499 per attendee

Facilitator: Kris Rogers

 

RQ Topics covered in this 2 day workshop:

-        Review and Optimization of Operations Console, Settings and Security

-        Real World Fraud Scenarios, Fraud Detection, Fraud Prevention

-        Customer Activity Setup and Best Practice

-        Sales Opportunity Setup and Best Practice

-        Optimizing the RQ iQmanager

-        Employee Setup and Management

-        Location Setup and Management

-        Security Roles and Employee Scheduling

-        Employee Commissions / Commission Adjustments

-        Carrier Price Sheet Setup

-        Carrier Integration Setup

-        Sales Flows: Refunds, Quotes, Special Orders

-        Coupon and Coupon Settings

-        Discounting and Refund Setup

-        Sales Messages

-        Quick Messenger

-        HR Scheduler, Punch Clock and the RQ Intranet

-        Milestones and Sales Contest

-        CRM / Marketing

-        Integrated Services

-        Home Screen and Widgets

 

Sign Up Now!

For more information on this or other training options, please email us at training@iQmetrix.com.   Please be sure to bring your laptops with RQ already downloaded and your power cords.

*Fees will be billed directly to iQmetrix account unless other payment options are requested*

 

*Due to restricted seating, fees may be non-refundable for cancellations within the 3-week period preceding the session. Any issues will be reviewed on a case-by-case basis.*

Topics: Mobile Industry, Workshops

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