Run Your Entire Business With One Comprehensive System

You are using accounting software to keep track of one of the most important parts of your wireless retail business – the financials – but it takes a significant amount of time and effort to manually enter sales information into your accounting software package. You’d like an easier process and the ability to keep track of and report on other areas of your business.

RQ4 – an integrated, on-demand retail management solution - seamlessly integrates Point-of-Sale, CRM, Inventory, Accounting, HR, Marketing, Intranet and Reporting all in one system – in real-time.  With an integrated retail management solution, your wireless retail business will have all the tools needed to simplify in-store activities, streamline operations and receive a clear and accurate picture of the business.

RQ4 for Accounting Software Users

Centralized Data: Customer and product information is centralized and available at all retail locations. Data is collected and shared across the organization, guaranteeing that your customers receive the same level of personalized service at every touchpoint. Use centrally managed RQ4 inventory features such as stock balancing, regional optimization and automated ordering to easily track the movement of all inventory throughout the company.

Streamlined Point-of-Sale: RQ4 is equipped with tools to make the selling process effortless. Features like the Phone Activation Wizard (which guides your sales team through the sales process) and Customer Facing Screens (that provide an interactive self-shopping experience for customers) provide product information, suggested accessories and relevant promotions to enhance and simplify the wireless selling process.

Integrated Inventory: Inventory details are available in RQ4 in real-time, so your sales team can promise orders confidently and provide excellent service to your customers. Use intuitive RQ4 inventory features to make sure you always have the right products on hand – so you not only make more sales, but also sell the right products for greater profitability.

Intuitive Software Interface: The user-friendly interface of RQ4 requires far less time and money for employee software training than having several separate software systems to run different parts of your business. Easily navigate through the consistent looking software interface to accomplish tasks pertaining to all parts of your business.

Perform Tasks Efficiently: RQ4 automates manual and redundant day-to-day tasks – such as payment processing, carrier reconciliation and call back follow-ups - so that you and your staff can spend more time focusing on making sales, enhancing the customer experience and business strategy/planning.

Increase Accuracy: RQ4 combines multiple applications to manage each unit of your business in a single integrated solution, therefore eliminating the need to manually enter lists of information and dramatically reducing the margin of error associated with double entry. By utilizing integrated add-on hardware, such as bar code scanners and fingerprint scanners, you can further increase the accuracy of product sales, inventory and employee time tracking.

Reporting and Analytics: The wide array of reporting and analytics tools in RQ4 allows you to monitor, measure and review every aspect of your wireless retail business – rather than just the financials. Corporate, regional and store vitals, as well as sales stats and productivity figures are presented visually and with clarity. Analyze trends and patterns, answer critical questions, drill-down through product and process information and gain valuable insight into your operation.

Cellular Specific Features: RQ4 offers a variety of specialized tools designed specifically for wireless retailers. Increase the efficiency of your wireless retail business with features such as automated carrier reconciliation, phone activation wizard, RMA and warranty tracking… and more.